Backendless Support

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. We are happy to assist you and our goal is to resolve reported problems as fast as possible. Please follow the rules below to help us help you in the most efficient manner:

  • When submitting a support incident, please be as detailed as possible. 
  • If the problem is related to an API, make sure to include a code sample demonstrating the problem.  
  • Do not post full code listings, we cannot study everyone's code, instead, try to come up with a sample which reproduces the problem.
  • For any licensing, pricing and general sales related issues/questions, contact the sales department at

For more details see Backendless Support Policy.

We are also on Slack. Join the conversation at:


Delete not related GEO Points

Solved Martin K. Geo Service Comments: 4 Reply 1 day ago by Martin K.
1 vote

saving-multiple-objects in version 4.0 from parent object

Works as Designed DWIVEDI B. Comments: 2 Reply 1 day ago by DWIVEDI B.
1 vote

Relation autoload not working

Cannot Reproduce Guilherme C. Comments: 24 Reply 23 hours ago by Mark P.
1 vote

cannot resole method getFileUrl()

Solved Glenn F. Comments: 1 Reply 1 day ago by Glenn F.
1 vote

SDK creates additional columns

Solved Oleg T. Android Comments: 6 Reply 1 day ago by Oleg T.
1 vote



Increase a few limits for free plan

Declined Nevin J. Comments: 2 Reply 5 days ago by Nevin J.
1 vote

Unity with Backendless

In Progress Nathan23 Comments: 1 Reply 4 weeks ago by Mark P.
1 vote

save status of enabled/disabled debug events

Completed Yuriy Comments: 9 Reply 1 month ago by Yuriy
1 vote


A special Thank You to Backendless Team

Ps J. 1 month ago No Comments
1 vote

Happy new year!

Jerry 6 months ago No Comments
4 votes

App Released !

Alfredo S. Comments: 2 Reply 8 months ago by Alfredo S.
5 votes

Stickers Post

Telmo C. Comments: 1 Reply 8 months ago by Mark P.
1 vote

Drag & Drop Uploads are Awesome!

DinnerDeal 8 months ago No Comments
1 vote