Backendless Support

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. We are happy to assist you and our goal is to resolve reported problems as fast as possible. Please follow the rules below to help us help you in the most efficient manner:

  • When submitting a support incident, please be as detailed as possible. 
  • If the problem is related to an API, make sure to include a code sample demonstrating the problem.  
  • Do not post full code listings, we cannot study everyone's code, instead, try to come up with a sample which reproduces the problem.
  • For any licensing, pricing and general sales related issues/questions, contact the sales department at

For more details see Backendless Support Policy.

We are also on Slack. Join the conversation at:


Payment processing with backendless

Answered SnakeEyes Comments: 5 Reply 1 day ago by Sergey C.
1 vote

copying file with codeless

Answered Zeev M. Comments: 2 Reply 11 hours ago by Zeev M.
1 vote

Sleep for API call limit is not working

Cannot answer Krish Comments: 3 Reply 1 day ago by Sergey C.
1 vote

Failed to load resource:

Answered François B. Comments: 4 Reply 1 day ago by François B.
1 vote


2 votes

error 5000

Assigned to Dev Zeev M. Comments: 3 Reply 4 days ago by Zeev M.
1 vote

getCurrentUser returns last added user

Solved mike t. Comments: 6 Reply 1 week ago by mike t.
1 vote

saving geopoint, geofence swift 4 example

Waiting for user's response sigtorres Comments: 4 Reply 2 weeks ago by Olga D.
1 vote


consistent columns order in export files

In Progress Yuriy Comments: 1 Reply 6 days ago by Sergey K.
1 vote

Business Logic small fix

Completed Yuriy Comments: 2 Reply 1 month ago by Yuriy
2 votes

RDMS database

Need Answer SnakeEyes Comments: 5 Reply 3 months ago by Sergey C.
1 vote


Thanks for latest release

Nike T. Data Service Comments: 1 Reply 4 months ago by Mark P.
1 vote


Need Answer Rhonwen v. Comments: 1 Reply 6 months ago by Oleg V.
1 vote

A special Thank You to Backendless Team

Ps J. Comments: 1 Reply 7 months ago by Timur K.
3 votes

Happy new year!

Jerry 1 year ago No Comments
5 votes

App Released !

Alfredo S. Comments: 2 Reply 1 year ago by Alfredo S.
5 votes