Backendless Support
 

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. We are happy to assist you and our goal is to resolve reported problems as fast as possible. Please follow the rules below to help us help you in the most efficient manner:

  • When submitting a support incident, please be as detailed as possible. 
  • If the problem is related to an API, make sure to include a code sample demonstrating the problem.  
  • Do not post full code listings, we cannot study everyone's code, instead, try to come up with a sample which reproduces the problem.
  • For any licensing, pricing and general sales related issues/questions, contact the sales department at sales@backendless.com

For more details see Backendless Support Policy.

We are also on Slack. Join the conversation at: http://slack.backendless.com

Problems

FAULT = '0' [server error] <server error>

Need Answer Nipul D. iOS Comments: 1 Reply 4 hours ago by Sergey C.
1 vote

afterUpdate not being called in server code; other questions

Waiting for user's response Cameron K. Comments: 4 Reply 1 day ago by Mark P.
1 vote

Insert Object with GeoPoint not work

Solved diego t. Comments: 1 Reply 1 day ago by Mark P.
1 vote

Typo on User Registration settings

Solved Michael Comments: 2 Reply 13 hours ago by Anton G.
1 vote

Questions

Automatic delete rows

Need Answer Marc Comments: 1 Reply 4 hours ago by Sergey C.
1 vote

Authenticating users after export

Answered Bartek U. Comments: 1 Reply 1 day ago by Mark P.
1 vote

Future Media support

Answered Alan Comments: 3 Reply 2 days ago by Mark P.
1 vote

Backendless 4.0: isValidUserToken broken?

Answered Renato N. iOS Comments: 1 Reply 3 days ago by Olga D.
1 vote

[iOS] Problem with saving relation objects

Answered Jarosław K. Comments: 2 Reply 3 days ago by Jarosław K.
1 vote

Ideas

Console Management API improvement

Completed A E. Comments: 4 Reply 6 days ago by A E.
1 vote

Remove 100 record limit

Need Answer Barry S. Comments: 1 Reply 3 weeks ago by Mark P.
1 vote

Remove related data when remove parent object

Need Answer Ihor Data Service Comments: 3 Reply 3 weeks ago by Vladimir U.
2 votes

Delete a user safely

Declined Jose L. Comments: 1 Reply 4 weeks ago by Mark P.
1 vote

Thanks

Happy new year!

Jerry 5 months ago No Comments
4 votes

App Released !

Alfredo S. Comments: 2 Reply 6 months ago by Alfredo S.
5 votes

Stickers Post

Telmo C. Comments: 1 Reply 6 months ago by Mark P.
1 vote

Drag & Drop Uploads are Awesome!

DinnerDeal 7 months ago No Comments
1 vote

Thank You Backendless Support

Pujan P. 11 months ago No Comments
10 votes