Backendless Support

Delivering a customizable Welcome e-mail when a user registers for an app

When user registration successfully completes, a Welcome email is delivered to the user's email address. 

The default content and formatting of the email is shown below - it is a template:

The email text is fully customizable and it is very easy to change it:

  1. Login to Backendless console and select an app.
  2. Click the Users icon, then click the Email Templates menu.
  3. Make sure the User made registration is selected in the drop-down menu.
  4. The text of the email is shown in the editor and can be customized for your application. When a developer makes changes to the email text, it is necessary to keep in mind there are some substitution variables available:
    • {identity_value} - User's identity parameter value
    • {identity_name} - User's identity parameter name
    • {app_name} - Application name

  5. Make the changes to the text and click Save. You can also preview the changes by sending a test email to yourself (or any email address). Click the Preview button and follow the on-screen instructions.
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