Backendless Support

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. We are happy to assist you and our goal is to resolve reported problems as fast as possible. Please follow the rules below to help us help you in the most efficient manner:

  • When submitting a support incident, please be as detailed as possible. 
  • If the problem is related to an API, make sure to include a code sample demonstrating the problem.  
  • Do not post full code listings, we cannot study everyone's code, instead, try to come up with a sample which reproduces the problem.
  • For any licensing, pricing and general sales related issues/questions, contact the sales department at

For more details see Backendless Support Policy.

We are also on Slack. Join the conversation at:


Backendless Payment Issue

Answered Naga S. Billing Comments: 9 Reply 9 hours ago by Mark P.
1 vote

How to prevent subscription?

Waiting for user's response Svyatoslav Comments: 2 Reply 1 hour ago by Svyatoslav
1 vote

Minimal Android API Level for Backendless 4

Waiting for user's response Alexandre R. Comments: 1 Reply 22 hours ago by Sergey C.
1 vote

Version of backendless in iOS app?

Answered MP R. Comments: 2 Reply 22 hours ago by MP R.
1 vote

v4 Codeless: Date block question

Answered Renato N. Server Code Comments: 6 Reply 14 hours ago by Renato N.
1 vote


Cannot login because of Internal Server Error

In Progress Mathis N. REST Comments: 1 Reply 1 hour ago by Stanislaw G.
4 votes

Construct 2 plugins leaderboards

Not Covered by Support Jonasz O. Comments: 1 Reply 2 hours ago by Stanislaw G.
1 vote

Backendless 4.0 is down

Solved Matt Comments: 2 Reply 1 day ago by Matt
2 votes

Business Logic service disappeared

Solved Sena C. Comments: 5 Reply 4 days ago by Sena C.
1 vote


Automate the promotion of environments.

Need Answer Terry D. Comments: 1 Reply 4 weeks ago by Mark P.
1 vote

Add relation - UX improvements

In Progress Victor K. Data Service Comments: 3 Reply 1 month ago by Victor K.
1 vote

Decrease quantity of the code

Known Oleg T. Android Comments: 2 Reply 2 months ago by Anton G.
1 vote

Increase a few limits for free plan

Declined Nevin J. Comments: 2 Reply 2 months ago by Nevin J.
2 votes

Unity with Backendless

In Progress Nathan23 Comments: 1 Reply 3 months ago by Mark P.
1 vote


A special Thank You to Backendless Team

Ps J. Comments: 1 Reply 2 weeks ago by Timur K.
2 votes

Happy new year!

Jerry 9 months ago No Comments
4 votes

App Released !

Alfredo S. Comments: 2 Reply 10 months ago by Alfredo S.
5 votes

Stickers Post

Telmo C. Comments: 1 Reply 10 months ago by Mark P.
1 vote

Drag & Drop Uploads are Awesome!

DinnerDeal 11 months ago No Comments
1 vote