Backendless Support

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. We are happy to assist you and our goal is to resolve reported problems as fast as possible. Please follow the rules below to help us help you in the most efficient manner:

  • When submitting a support incident, please be as detailed as possible. 
  • If the problem is related to an API, make sure to include a code sample demonstrating the problem.  
  • Do not post full code listings, we cannot study everyone's code, instead, try to come up with a sample which reproduces the problem.
  • For any licensing, pricing and general sales related issues/questions, contact the sales department at

For more details see Backendless Support Policy.

We are also on Slack. Join the conversation at:



current user

Waiting for user's response Nomfundo N. Comments: 3 Reply 2 days ago by Sergey C.
1 vote

Login problem

Assigned to Dev morteza h. Comments: 4 Reply 1 week ago by Olga D.
1 vote

Console - delete all in table doesn't work

Waiting for user's response Karol D. Server Code Comments: 5 Reply 4 days ago by Sergey C.
1 vote

Table recreation - Null pointer exception

In Progress Karol D. REST Comments: 2 Reply 1 week ago by Karol D.
1 vote

Business Logic - Thread Creation

Solved Mitchell Server Code Comments: 5 Reply 2 weeks ago by Sergey K.
1 vote


bulk setRelation

Need Answer Yuriy Data Service Comments: 3 Reply 1 month ago by Sergey C.
1 vote

consistent columns order in export files

In Progress Yuriy Comments: 1 Reply 2 months ago by Sergey K.
1 vote

Business Logic small fix

Completed Yuriy Comments: 2 Reply 3 months ago by Yuriy
2 votes


Thanks for latest release

Nike T. Data Service Comments: 1 Reply 6 months ago by Mark P.
1 vote


Need Answer Rhonwen v. Comments: 1 Reply 8 months ago by Oleg V.
1 vote

A special Thank You to Backendless Team

Ps J. Comments: 1 Reply 9 months ago by Timur K.
3 votes

Happy new year!

Jerry 1 year ago No Comments
5 votes

App Released !

Alfredo S. Comments: 2 Reply 1 year ago by Alfredo S.
5 votes