Backendless Support
 
Answered

Add Card issue

Hi,

We have tried adding card under our APP. We can see transactions in our account but we always get "Transaction declined message" we tried 3 cards and the same message for all the cards. But we can see the transaction preauth request in our statement. Can you check on this. This is really important to us to move to the paid version untill we upgrade to V4.0.

APPID: F0C5D62C-1615-D913-FF4B-7774C1448300

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We have answered you here http://support.backendless.com/topic/freediscountinued-msg-on-the-app,

  1. The card is being declined by the bank that issued the card. The user must contact the bank and clear the issue with them.

please do not create more than one topic for one question