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Works as Designed

Data export link not in email

I tried to get a data extract from my application and I received the email as usual but the download link didn't work, it wasn't even a hyperlink. See screenshot.

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Answered my own question... seems exports changed with 4.0 and the email no longer links directly to the files, you need to grab em from the file service. My mistake this can be closed.


Hi Chris,

Yes, this is by design. We cannot send developers a public file link since it will be counted as an API call. So the "link" you receive is just a location in your File Service - you need to log in to the console and download it from there. We'll adjust the email text a bit to reflect this better.