Backendless Support
 
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Downgrade To Free Tier

Next month I don't need the Cloud 9 plan due to decreased usage, but I can't seem to downgrade for next month right now. How can I do that?

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Comments (8)

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Is the app over the free limit right now? If so, which one?

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Yes, it currently is over the free limit, which is why I am currently paying for Cloud 9. What do you need to know about the app? I only have 1.

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I am asking what limit the app is going over? (data tables, data objects, file space, geofences, etc)

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Oh, push notifications are over the limit.

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No problem, I will schedule the change to go in effect on April 30th so you won't be charged when the subscription is renewed on May1st.

Regards,

Mark

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Hi Mark, I was just charged for May. Can I please get that refunded to stay in line with what you stated here?

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Hi Jeff,

I just processed refund. I apologize, it should've been done on Friday as I original wrote.

Regards,

Mark

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Thank you Mark