Backendless Support
 
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im not able to switch to free plan

im getting below error if i try to switch to free plan

["One or more allocation changes are required."]

and im not able to remove my credit card ... please hepl

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Comments (10)

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What is your application ID?

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its a open forum ... is it OK to paste my App ID?

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Yes, it is.

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BA6D956E-62A6-DB31-FF25-0EB478575300

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What error do you get when you try switching to the free plan? What does the error say?

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["One or more allocation changes are required."]

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We have removed the credit card from the account and made the changes so the app is on the free plan. It will appear on Cloud9 for some time now, but if you try clicking "Select" for the free plan, it should refresh it in the system.

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HI Mark, I want to downgrade to free for some time. we are currently not using the app can you do this urgently?

App ID: A5702D2C-1734-6954-FF53-27A9D3028100

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I really dont understand why there is not such an option to downgrade or cancel the subscription for the moment without going through a help forum .. Is that really something that customers would never need?

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To cancel the subscription, you can delete the app. The free plan is available only in Backendless version 4.