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My Apps are not available

Hi,

I have created few apps under the account, fgump2013@gmail.com in 2016 and was using. I had last used the account sometime in 2017(August/September). Now today when I login and check, I was shocked to see none of my apps are available.

Kindly help me out in retrieving my apps.

Regards,

Balakrishnan

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Comments (4)

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Hello,

We have discontinued the free plan for version 3.x of Backendless on November 1st, 2017. The API calls for all apps which were on the free plan at that time were blocked. Two months later the apps which were not upgraded to a paid plan in version 3 were removed from the system.

If you would like us to restore your app, there is a $50/app administration fee. Once an app is restored, it needs to be switched to a paid plan since the free plan is not available there anymore. If you would like to proceed, use the link below to pay the fee. Once a payment is processed, please let us know application ID and we will work on restoring the app:

https://backendlessv4-prod.chargifypay.com/subscribe/4wbps8vj6vs4/app-recovery-fee

Regards,

Mark

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Mark,

So if we start something fresh on version 4.x, is it free or that is also chargeable?

Regards,

Balakrishnan

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Hello,

Version 4 has a free plan as shown on the pricing page of the website.

Regards,

Mark

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Thanks Mark. I will let you know which way I will choose.

Regards,

Balakrishnan