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The application and all data were deleted without my knowledge

I started receiving messages from users that they can not log in. I went under my account and found that the application Paspartu completely removed. How could this happen?

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Comments (7)

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Hi Dmitry

What's your appId?

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CBB62D10-4CC0-59AB-FF35-804AF6294500

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Hello,

Your application was removed because it was on backendless 3.0 free plan and it was discounted since November 1st ( we have sent letters to all developers and wrote couple articles about it, for example https://backendless.com/free-plan-in-backendless-3-x/ ). If you want upgrade to a paid plan or migrate to backendless 4 we can restore this application.

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Yes please restore this app. I want to upgrade paid plan.

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Restored. You have 24 ours to upgrade to paid plan, in other case application will be removed.

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I transferred the data to version 4, switched to the paid plan, took a new app ID, put it into the application, but apparently it is not enough. Why does not it work? Tell me, did you change the API so much, or should it work later?

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Yes, API has been changed, take a look here https://backendless.com/docs/js/doc.html#migration_from_3_x_to_4_x

it's for JS SDK but also you can find there docs for IOS and Android SDKs

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