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API call/minute Limit Exceeded


(Phil) #1

I received an email alerting me that I reached my API call/minute limit. It said the version affected was v1. We don’t have a version called v1. I looked in the dashboard and see that the file download REST service was being called over 800 times.

I’m having trouble finding where the error is and am confused why it says we have a version, v1. Can you help?

Thank you.


(Mark Piller) #2

Hi Phil,

Could you please let us know the app id for which you received the email?

Regards,
Mark


(Phil) #3

App Id in the email is: CE6DAFE1-FEAB-9A8E-FFA9-BA98F212A300


(Mark Piller) #4

Hi Phil,

I looked into your app, there was an overage with the API calls on September 27th at 10:00 pm Central time. This occurred in the “prod” version:
http://support.backendless.com/public/attachments/8433433c1071539c7dec2af48165c034.jpg</img>

The system didn’t determine the version name correctly and used the generic “v1”, this is something we’re going to fix.

The cause of the overage, as you mentioned, was primary file download via REST:
http://support.backendless.com/public/attachments/ec46c03222d7c735e59774abc5c50d24.jpg</img>

Where exactly it happened and what file was downloaded, unfortunately, I cannot tell you. You would need to check in your app.

Hope this helps.

Regards,
Mark


(Phil) #5

Thank you! We have a json file in the file storage that gets read for an autocomplete function when the user starts typing in a search box. Would that involve a lot of api calls?


(Mark Piller) #6

Yes, that would be a very likely possibility for the spike. With enough keystrokes from multiple users, you’d see a lot more downloads.


(Phil) #7

OK. Thanks. We might look into increasing the API Call/Minute limit in our app.