Apps have disappeared!!!

General
1

Hi,

Three of my apps have disappeared from my Backendless administration console without explanation (I said of course I have not deleted them).

Thank you in advance for kindly explain this unwanted deletion that causes me a serious problem.

Regards,

Christophe

2

Christophe,

Was there any API traffic on those apps in the past 12 months?

Regards,
Mark

3

Hi Mark,

One of them (the most important) was required to use the Mail API in the last 6 months.

Regards,

Christophe

4

Do you happen to have the application ID? It should be referenced in the client app that uses the app.

5

Yes, the App ID is BD4A96CA-FED0-36B0-FFB2-78F612657600

6

I have the same problem, where I can find more info about this rule?

My app has few connection every month, which is the threshold?
Regards,
Alessandro

7

It’s a critical and potentially a peremptory problem.

8

To Alessandro: could you send to us your appId ?

9

Thank you not to post my email publicly.

10

Hi Christophe,

your app is fine and it was newerd disappeared

11

Hi Oleg,

thank you, but it is not necessary to restore my app, I did it this morning and I deployed a new version with current appId.

Regards,
Alessandro

12

Hi Sergey,

My app is not visible in my administration console. So it visibly disappeared.

13

Christophe,

I have removed your email from post. I have logged in with your email and see your app http://take.ms/jWCQb

14

Sergey,
Sorry, you are right !
I had to make a confusion between the application names.
Big scare !
Thank you very much and I apologize.