Can't stream video into the app

I have a class which stores an url to a video that is on my Backendless files. If I paste the link into the browser, the video loads fine, but it won’t load inside my iOS app. The code for the iOS app is correct, as I tried some other videos and all went fine. Is there something I am missing?

My app id is 5F3B25A0-9BAA-AE5B-FF7E-88AE2D82A500. Thanks!

And the video doesn’t load either if I open on Safari (as well an on the phone browser and on the Mac version of Safari). But it loads on Chrome.

The link of the video is: https://api.backendless.com/5f3b25a0-9baa-ae5b-ff7e-88ae2d82a500/v1/files/video/hero.mp4

Hi, Cristian.

This is a known problem and we are working on it.
Thanks for reporting. We’ll notify you when get it fixed.

Ok, will this take long? Or should I move to another approach, like downloading the video locally?

We’ll need some time for further investigation. So you can try another approach in a meanwhile.

Hi, Cristian!

We’ve released a fix, can you try again?
best regards,
Alex