Email doesn't work in backendless panel

General
1

Here is my email configuration in backendless

[spoiler=“email configuration”] http://take.ms/Do1Ja
[/spoiler]And here is this configuration in text:

[spoiler=“configuration”]server20.areait.lv 465 smtp
admin@face4chat.com

password: ********
[/spoiler]But when I press Test button I see the error: Could not connect to SMTP host: server20.areait.lv, port: 465
And that’s why I can’t restore passwords in my application.

2

Hi Pavel!

This issue reproduces only with your settings.
I tried with new test email and it works fine.
Please check how next settings work in your application:

SMTP Server: smtp.ukr.net
Port: 465
User ID: test_smtp@ukr.net
Password: test test
Security: SSL

Regards,
Kate.

3

You settings work, but I test my settings on Gmail.com and on Outlook application, my settings work there, so I think that means that smth is wrong on Backendless.com side. Or may be I don’t know smth?

4

Google is known to block programmatic access to their SMTP servers. Check your google settings, it is likely they need your authorization to let our servers to use your account.

5

No, I don’t use google SMTP servers, I just checked that I connect from google to my SMTP servers and from Outlook.
So the only problem is with Backendless.com (I can’t connect connect from Backendless to my SMTP servers).
But I use SMTP servers from server20.areait.lv (they are just provided from hosting areait.lv).
And it’s strange, because before mail settings worked in Backendless too, but now they just stopped working

6

There are a few things that are incorrect here:

    You wrote: "I test my settings on Gmail.com".. gmail.com runs on google smtp servers. Outlook is a client-side mail application which has nothing to do with Backendless.
We do not do anything special to send mail. We connect using standard protocol to the specified SMTP server. So it hostname, port, security protocol (TLS or SSL), username or password are incorrect, it is not going to work.

Mark

7

Greetings

Maybe Im reaching a litle bit far here but I created a free gmail account and Im trying to use it (yes, this is crazy but Im trying to keep my costs low).

I get “Username and Password not accepted” in Backendless. I know both are right cause I copy/paste them. And also, I get this email in my Google account.

http://nimb.ws/a4sgXt

If you dont read spanish, in general terms says that, a logging attemp was made and prevented cause the application doing it doesnt match a modern app security standards (in the email the word “modern” is actually used).

So I did some digging and apparently you can “force” to Google to authorize external logins using this link https://accounts.google.com/b/0/DisplayUnlockCaptcha

But that also didnt fix it, same problem. So, Im gonna say it again, maybe I cant do this using a Google free account, but Im giving it a shot.

Any suggestion?

8

Yes, google requires you to confirm on your side that the servers are trusted. We’re using standard API to send out email, but google is way too cautious about external access using your credentials. For me it took a couple of times when I tried with gmail account and it eventually worked.