Export or deploy operation deleted media files

General
1

I used the export feature to export all the data in my backend. When the operation completed i received an email saying the operation was successful, nevertheless when i clicked on the link provided i get this:
{“message”:“The specified resource was not found”,“code”:6007}
This is the email received:
Backendless finished export your data successfully for application: CometeAlguito.
The Export log located in File Service in export directory.
You can download exported zip file from File-Service.
Download link: https://api.backendless.com/console/***************…/export%2Fexport_2015_07_15_15_26_01.zipSee export log bellow: 1 15:26:01 EXPORT Export stared
2 15:26:01 EXPORT Exporting table: Promociones
3 15:26:01 EXPORT Exporting table: Beneficios
4 15:26:01 EXPORT Exporting table: Propina
5 15:26:01 EXPORT Exporting table: ValorProductoSucursal
6 15:26:01 EXPORT Exporting table: RespuestasPSE
7 15:26:01 EXPORT Exporting table: Servidor
8 15:26:01 EXPORT Exporting table: CodigoPromocional
9 15:26:01 EXPORT Exporting table: Pago
10 15:26:01 EXPORT Exporting table: Restaurante
11 15:26:01 EXPORT Exporting table: ListaPersonalizaciones
12 15:26:01 EXPORT Exporting table: Calificacion
13 15:26:01 EXPORT Exporting table: ErroresServidor
14 15:26:01 EXPORT Exporting table: Pedido
15 15:26:01 EXPORT Exporting table: Productos
16 15:26:01 EXPORT Exporting table: SistemaNiveles
17 15:26:01 EXPORT Exporting table: GeoPoint
18 15:26:01 EXPORT Exporting table: Errores
19 15:26:01 EXPORT Exporting table: SistemaPuntos
20 15:26:01 EXPORT Exporting table: Sucursal
21 15:26:01 EXPORT Exporting table: Suscripcion
22 15:26:01 EXPORT Exporting table: Zona
23 15:26:01 EXPORT Exporting table: Categoria
24 15:26:01 EXPORT Exporting table: Users
25 15:26:01 EXPORT Exporting Application Settings
26 15:26:01 EXPORT Generating export.zip
27 15:26:01 EXPORT Uploading export.zip to File Service
28 15:26:01 EXPORT Export finished
afterwards i created a new version of my application and in the versioning page said deploy from the v1 to my new version. When i tried to load data from the v1 version, all the files in the v1 version were gone. I am reuploading them manually.

2

Hi Nicolas.
Just to clarify:

  1. Error {“message”:“The specified resource was not found”,“code”:6007} means that export file not exists in your file system. Could you check if export_2015_07_15_15_26_01.zip file created in Backendless file storage (Files page -> “export” folder -> export_2015_07_15_15_26_01.zip file) after export operation?
  2. Different app versions have one common file storage. And it not depends from version deployment.
    Thats why it sounds rather strange. Which data (Data tables schema, On-demand media…) you selected for deployment? Maybe it will help us to find the root of problem.

Regards,
Kate.

3

Hi Kate,

  1. Nop, the exports folder doesn’t even exists
  2. I selected Data objects, apps version settings and for user permissions i selected Tables and objects (ACL).
    For the conflict resolution problems i am not sure what settings did i choose for every item, but i believe i checked ignore asset for table schema and data object.

Best regards,

Nicolas

4

I can not reproduce this issue with my app. Could I try export operation with your application?