Files with cyrillic names

File Service
1

Hi.
Due to some stupid requirements that are out of my control I was forced to rename all my images from English to Bulgarian (cyrillic). This led to a complication when trying to retrieve the files to my Phonegap App (I’m using the JS API). Most of the images would visualize but some of them would return a 400 (Bad Request) Error in the console. The problematic images are completely random and on page refresh the problem would occur with other random images. What can I do to resolve this problem (unfortunately the file names have to stay in Bulgarian).
Thank you in advance!

2

Hi Kaloyan,

Could you please let me know the path to the directory where the images are?

Regards,
Mark

3

Hi Mark,

Here is some console output:

var cyrillic_val=‘https://api.backendless.com/’+APPLICATION_ID+’/v1/files/Categories/’+cCollection.data.name+’.jpg’;
console.log(cyrillic_val);

I get the names of the files from a table (for example I have car in Products table and a car.jpg in my files)
This prints out https://api.backendless.com/APPLICATION_ID/v1/files/Categories/Десерти.jpg
I add this with jquery to the image source attribute and most of the time it works but for some random pictures I get:

GET https://api.backendless.com/APPLICATION_ID/v1/files/Categories/Салати.jpg 400 (Bad Request)

But before this error occurs the console.log regarding it prints out fine.
(I hid my add id for the purpose of the chat)

4

Kaloyan,

Thanks, but you left out the most critical part - you application id. Without it, we cannot check the accessiblity of the file storage. You can email app id to support@backendless.com and make sure to include a link to this topic.

Regards,
Mark

5

Oh sorry.

I just sent the email with a link and the id.

6

I was able to duplicate the problem. It needs to be investigated further. I will assign an internal ticket to an engineer.

Mark

7

Thank you Mark.

Please notify me if you reach a solution.

8

Mark, I have the same thing for getting files using REST API with cyrillic names. It responds with ???.png. Will appreciate if you will help me too.

Thanks,
best,
Nick.

9

Hi Nick,

Could you please provide an example of a problematic URL?

Mark

10

Hi Kaloyan,

Could you please check if you’re getting any errors now?

Mark

11

Hi Mark,
As far as I can see there are no problems now. Thank you for you support.
Best regards,
Kaloyan

12

Hey, Mark!
https://api.backendless.com/v1/files/folder
When I am trying to get list of files from folder, if file has cyrillic name it returns with ???.extension name.Thanks for your help!

13

Hi Nick,

I need to have a specific file URL which would demonstrate the problem. Can you provide one please?

Mark

14

https://api.backendless.com/v1/main/files/magazines

I tried to upload cyrillic file from my windows PC, and it works now. Maybe it is a problem of my Macbook encoding.
Will try with osx later,
thanks.

15

Hey Mark,

how are you doing?

Still getting same problem sometimes. Today it came back.
Thats what I am getting from server:

{"name":"����������������.pdf",
"createdOn":0,
"publicUrl":"[url=https://api.backendless.com/0970F20D-B658-CA04-FFFF-BC0374BC5D00/v1/files/magazines/%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD.pdf]https://api.backendless.com/0970F20D-B658-CA04-FFFF-BC0374BC5D00/v1/files/magazines/%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD%EF%BF%BD.pdf","size":1024,"url":"magazines/����������������.pdf"[/url];
}
16

Hi, Nike.

Did you upload this file via Backendless web console of via API request?

17

Hi, Anatolii,

file was uploaded via Backendless web console.