Our invoices do not show correct infromation and causes issues with our accounting.
We have been trying to get an resolution about these issues for the last several months. We sent emails to @sales, @mark-piller and couple other people we had on our contacts list but never ever we got any reply about . absolutley nothing.
And it is frustrating as we are long time paying customers, we put serious amount of time in working with backendless but all our emails being ignored or pushed away really really hits home.
Is the sales team affected by Ukraine war? can we at least have some insights? A simple reply: “hey we are looking into this”? Anyone, anything?
Costi