java.lang.RuntimeException: org.redisson.client.RedisTimeoutException: While Saving Data

BackendlessFault{ code: ‘Server.Processing’, message: ‘java.lang.RuntimeException: org.redisson.client.RedisTimeoutException: Redis server response timeout (1000 ms) occured for command: (EVAL) with params: [if (redis.call(‘exists’, KEYS[1]) == 0) then redis.call(‘hset’, KEYS[1], ARGV[2], 1); redis.call(‘pexpire’, KEYS[1], ARGV[1]); return nil; end; if (redis.call(‘hexists’, KEYS[1], ARGV[2]) == 1) then redis.call(‘hincrby’, KEYS[1], ARGV[2], 1); redis.call(‘pexpire’, KEYS[1], ARGV[1]); return nil; end; return redis.call(‘pttl’, KEYS[1]);, 1, bckls_sync_key_ParkingLot.9D3CE6D3-C91A-DFF0-FF39-E37826C6F100B9E28CF8-FBA0-0E90-FF7B-8792692F2A00, 23000, 7e2cb30d-cde6-4a99-be32-8190988f27b4:267] channel: [id: 0xf96c6c25, L:/10.0.0.219:60321 - R:/10.0.0.172:6379]’ }

And Following Also While Login Api Android
BackendlessFault{ code: ‘3022’, message: ‘Unable to login user due to error: Redis server response timeout (1000 ms) occured for command: (EVAL) with params: [if (redis.call(‘exists’, KEYS[1]) == 0) then redis.call(‘hset’, KEYS[1], ARGV[2], 1); redis.call(‘pexpire’, KEYS[1], ARGV[1]); return nil; end; if (redis.call(‘hexists’, KEYS[1], ARGV[2]) == 1) then redis.call(‘hincrby’, KEYS[1], ARGV[2], 1); redis.call(‘pexpire’, KEYS[1], ARGV[1]); return nil; end; return redis.call(‘pttl’, KEYS[1]);, 1, bckls_sync_key_user-tokenE2B58FCD-A2C9-91D6-FF49-9C1E0DAAB200B9E28CF8-FBA0-0E90-FF7B-8792692F2A00, 23000, dab72a1a-f0b7-4727-9bd3-96727049231b:502] channel: [id: 0xa482a534, L:/10.0.0.99:40953 - R:/10.0.0.172:6379]’ }

Hello Akash,

Thank you for log snippets but could you please describe the problem you encounter more precisely?

Artur.

it was any of a sudden ,
while making api call (android sdk) but only 2-3 times it occured to me …

there were couple problem that we fixed. do you experience this issue now?

No …I am not experiencing this issue now
Thanx…for your support