Login,Restore email

Hi

I am using the login generated code for iOS. It is registering the user and login is working but the registering emails or other emails are not sent. Test the restore password, it shows the check your email message but the email is not sent. Try changing the email settings to my email but it did not work.

I’ll appreciate your help.
Thanks

Hi Jaime.

Do you have enabled “Require Email Confirmation” on Backendless console
(go to Backendless app console -> Users page -> Registration tab -> Require Email Confirmation ON)?
Regards,
Kate.

Hi

Thanks for the reply. It was not set to ON. I changed the Required Email Confirmation to ON and I’m getting the registration email but not the restore email.

thanks

Do you have registered user with this email address in Users table?

Yes, I did the register for 2 different emails, received the registration email. Confirm each email account, then try to test the recovery with the same emails registered, it says to check my email but the recovery email does not arrive.

the app is called onlytogether

We can reproduce this issue.
Support team will notify you about changes.

Hi

Was the team able to do the tests?
Thanks

Hi Jaime.
We will update production server on the next week.
Please be patient.
Regards,
Kate.

Hi Jaime!

Could you try it again?
Regards,
Kate.

Hi Kate

Thanks a lot for your support. It is working correctly.