Missing Backendless credits after credit card update

I just converted my 14,800 bucks to credits (49.33USD) so I could buy the Springboard Plan.
Knowing that I’m short of a dollar, I entered my credit card details.
After the CC update, my remaining balance goes back to zero.
I was hoping that I only need to pay a dollar for the Springboard plan.
Can I get the 49USD credit back please?

Hello @FREE_PINOY

Welcome to the community and thank you for trying Bakendless!
Please provide the APP ID of the application with the added card.

Regards,
Inna

Sorry. I already deleted the app. It was too late when I realized that each app has its own plan.
But never the less, could I get my credits (49 USD) back?
If ever, how can I add 1 USD credit to my account so I could avail the Springboard plan?
Thanks!

@FREE_PINOY

Sorry for the inconvenience, we have added 15,000 BBs to your account. You can now convert BBs and buy Springboard in the Marketplace for your app.
You must have a card to make any other transactions.

Regards,
Inna

Thank you so much, Inna!