I just converted my 14,800 bucks to credits (49.33USD) so I could buy the Springboard Plan.
Knowing that I’m short of a dollar, I entered my credit card details.
After the CC update, my remaining balance goes back to zero.
I was hoping that I only need to pay a dollar for the Springboard plan.
Can I get the 49USD credit back please?
Hello @FREE_PINOY
Welcome to the community and thank you for trying Bakendless!
Please provide the APP ID of the application with the added card.
Regards,
Inna
Sorry. I already deleted the app. It was too late when I realized that each app has its own plan.
But never the less, could I get my credits (49 USD) back?
If ever, how can I add 1 USD credit to my account so I could avail the Springboard plan?
Thanks!
Sorry for the inconvenience, we have added 15,000 BBs to your account. You can now convert BBs and buy Springboard in the Marketplace for your app.
You must have a card to make any other transactions.
Regards,
Inna
Thank you so much, Inna!