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Not getting push notification with push template


(zeev mindali) #21

tried also in ios

getting the message

2018-12-11 22:43:28.459783+0200 PushNotifications[494:36294] Result = [“2811BC35-ACED-4A59-FF18-F92124AC3A00::default,CF463D24-9DE8-8174-FF15-6EB7E6C65D00::zeev_ios_work”,{“test”:{"___jsonclass":“com.backendless.messaging.IOSPushTemplate”,“badge”:1,“attachmentUrl”:null,“alertSubtitle”:“test”,“sound”:null,“name”:“test”,“mutableContent”:0,“actions”:null,“contentAvailable”:null,“customHeaders”:null,“alertTitle”:“test”},“sos”:{"___jsonclass":“com.backendless.messaging.IOSPushTemplate”,“badge”:1,“attachmentUrl”:null,“alertSubtitle”:"",“sound”:null,“name”:“sos”,“mutableContent”:0,“actions”:null,“contentAvailable”:null,“customHeaders”:null,“alertTitle”:“במצוקה {Users.push.name}”},“support_team_template”:{"___jsonclass":“com.backendless.messaging.IOSPushTemplate”,“badge”:1,“attachmentUrl”:null,“alertSubtitle”:null,“sound”:null,“name”:“support_team_template”,“mutableContent”:0,“actions”:null,“contentAvailable”:null,“customHeaders”:null,“alertTitle”:null}}]

Device Token: 89910e21a7521e60a0006036aed8f47126d95e8e835554d2fa9b3962d7c37d71

Device has been registered in Backendless (Device Id: 2811BC35-ACED-4A59-FF18-F92124AC3A00::default,CF463D24-9DE8-8174-FF15-6EB7E6C65D00::zeev_ios_work)

2018-12-11 22:45:48.341128+0200 PushNotifications[494:36294] Could not load IOSurface for time string. Rendering locally instead.

2018-12-11 22:45:48.566031+0200 PushNotifications[494:36294] Could not load IOSurface for time string. Rendering locally instead.


(Anton Govorushkin) #22

Hi @zeev-mindalie9

Please create a separate topic for iOS devices, our engineers were not able to reproduce the problem. So we would need more details regarding your use case, push template options, client side configuration as well as SDK version you are testing with