Not receiving invoices

Hi,
We recently changed the email for our backendless account, but we have not received our invoice for last month in either email account.
edit: forgot to mention, there’s no issue with the payment, we’re just not getting the invoice

Hi,

What is your app id?

Mark

Hi Mark,
App ID is C70D8932-B2B9-7E67-FFED-A660BE513700
Thanks

Hello @Austin_George

We fixed your problem. I apologize for the inconvenience.

Regards,
Inna

Hi @Inna_Shkolnaya

Thanks for looking at this. I still haven’t received the previous invoice, will I only get the next invoice on the next billing date?

Regards

Yes, the invoice will come on the next billing date. If there is a need, we can send you a previous invoice in the mail.

Regards,
Inna

Yes, could you please send the invoice for last month.
Regards

@Austin_George

I sent you an invoice to your new email address.

Regards

I’ve received it. Thanks for your help.
Regards