The application has been blocked due to exceeding the limit.

Hi team,

I’m a paid user. Whenever I’m trying to get into the application using login then I’m getting an error. Can you please help me to fix it? If you need additional information let me know.

My application id is: 11E027CC-8167-0540-FF9C-B7C4B60FC000

Error:

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Menlo; color: #000000}
span.s1 {font-variant-ligatures: no-common-ligatures}
span.Apple-tab-span {white-space:pre}

FAULT = ‘Server.Processing’ [com.backendless.services.billing.ApiCallsBlockedException: The application has been blocked due to exceeding the limit] <com.backendless.services.billing.ApiCallsBlockedException: The application has been blocked due to exceeding the limit

at com.backendless.old.security.Authorization.authorizeApp(Authorization.java:66)

at com.backendless.types.v3.RequestMessage.executeMessage(RequestMessage.java:91)

at com.backendless.types.v3.RequestMessage.execute(RequestMessage.java:70)

at weborb.dispatch.V3Dispatcher.dispatch(V3Dispatcher.java:43)

at controllers.WebORB.handleAMFRequest(WebORB.java:90)

at Routes$$anonfun$routes$1$$anonfun$applyOrElse$90$$anonfun$apply$90.apply(routes_routing.scala:4370)

at Routes$$anonfun$routes$1$$anonfun$applyOrElse$90$$anonfun$apply$90.apply(routes_routing.scala:4370)

at play.core.Router$HandlerInvokerFactory$$anon$4.resultCall(Router.scala:264)

at play.core.Router$HandlerInvokerFactory$JavaActionInvokerFactory$$anon$15$$anon$1.invocation(Router.scala:255)

at play.core.j.JavaAction$$anon$1.call(JavaAction.scala:55)

at com.backendless.TimeOutAction.call(TimeOutAction.java:21)

at com.backendless.SimultaneousApiCallLimitAction.call(SimultaneousApiCallLimitAction.java:20)

at com.backendless.CloseEntityManagerAction.call(CloseEntityManagerAction.java:18)

at play.core.j.JavaAction$$anonfun$11.apply(JavaAction.scala:82)

at play.core.j.JavaAction$$anonfun$11.apply(JavaAction.scala:82)

at scala.concurrent.impl.Future$PromiseCompletingRunnable.liftedTree1$1(Future.scala:24)

at scala.concurrent.impl.Future$PromiseCompletingRunnable.run(Future.scala:24)

at play.core.j.HttpExecutionContext$$anon$2.run(HttpExecutionContext.scala:40)

at play.api.libs.iteratee.Execution$trampoline$.execute(Execution.scala:46)

at play.core.j.HttpExecutionContext.execute(HttpExecutionContext.scala:32)

at scala.concurrent.impl.Future$.apply(Future.scala:31)

at scala.concurrent.Future$.apply(Future.scala:492)

at play.core.j.JavaAction$class.apply(JavaAction.scala:82)

at play.core.Router$HandlerInvokerFactory$JavaActionInvokerFactory$$anon$15$$anon$1.apply(Router.scala:252)

at play.api.mvc.Action$$anonfun$apply$1$$anonfun$apply$4$$anonfun$apply$5.apply(Action.scala:130)

at play.api.mvc.Action$$anonfun$apply$1$$anonfun$apply$4$$anonfun$apply$5.apply(Action.scala:130)

at play.utils.Threads$.withContextClassLoader(Threads.scala:21)

at play.api.mvc.Action$$anonfun$apply$1$$anonfun$apply$4.apply(Action.scala:129)

at play.api.mvc.Action$$anonfun$apply$1$$anonfun$apply$4.apply(Action.scala:128)

at scala.Option.map(Option.scala:146)

at play.api.mvc.Action$$anonfun$apply$1.apply(Action.scala:128)

at play.api.mvc.Action$$anonfun$apply$1.apply(Action.scala:121)

at play.api.libs.iteratee.Iteratee$$anonfun$mapM$1.apply(Iteratee.scala:483)

at play.api.libs.iteratee.Iteratee$$anonfun$mapM$1.apply(Iteratee.scala:483)

at play.api.libs.iteratee.Iteratee$$anonfun$flatMapM$1.apply(Iteratee.scala:519)

at play.api.libs.iteratee.Iteratee$$anonfun$flatMapM$1.apply(Iteratee.scala:519)

at play.api.libs.iteratee.Iteratee$$anonfun$flatMap$1$$anonfun$apply$14.apply(Iteratee.scala:496)

at play.api.libs.iteratee.Iteratee$$anonfun$flatMap$1$$anonfun$apply$14.apply(Iteratee.scala:496)

at scala.concurrent.impl.Future$PromiseCompletingRunnable.liftedTree1$1(Future.scala:24)

at scala.concurrent.impl.Future$PromiseCompletingRunnable.run(Future.scala:24)

at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:41)

at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(AbstractDispatcher.scala:393)

at scala.concurrent.forkjoin.ForkJoinTask.doExec(ForkJoinTask.java:260)

at scala.concurrent.forkjoin.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1339)

at scala.concurrent.forkjoin.ForkJoinPool.runWorker(ForkJoinPool.java:1979)

at scala.concurrent.forkjoin.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:107)

Hello,

We attempted to process a payment 18 days ago and it didn’t go through. An email was sent to the email address we have on file with a link to update your credit card. The email address is
s******n3@hotmail.com

Regards,
Mark

I forwarded a copy of the email to you.

Regards,
Mark