Backendless Support

There is no subscription for application

Nono_Carballo (Nono Carballo) November 1, 2020, 4:10am 1

I have completed the missions and got a message saying springboard plan had been unlocked, but in Billing section I see the message “There is no subscription for application XXXXXXXX”. What does it means?

Best regards

Inna_Shkolnaya (Inna Shkolnaya) November 2, 2020, 7:22am 2

Hello @Nono_Carballo

Can you provide your APP ID?

Regards,
Inna

Nono_Carballo (Nono Carballo) November 2, 2020, 2:12pm 3

Helo Inna,

Here it is my APP ID: 29444C0D-134C-3E10-FF1F-88AFBB25DF00

Inna_Shkolnaya (Inna Shkolnaya) November 2, 2020, 2:49pm 4

The problem is resolved. Check now, please. You can activate your springboard plan from the billing.

Regards,
Inna

Nono_Carballo (Nono Carballo) November 2, 2020, 3:38pm 5

Hello Inna,

I have successfully switched to SpringBoard plan.

Thanks you

Best regards