Unable to backup application

cloud 99 subscription
Application ID 45F4AD7D-0C9A-4A6A-FF23-2666FDC93000

I need to back up this application but I am receiving this error that prevents backup.

On clicking ‘export’ within ‘Backend’ / ‘export’ tab I receive error
backup error.pdf (147.7 KB)

I am also having problems exporting data table content within ‘Data browser’, / more bttn / export]
Error explaining that export is not allowed while I have ‘expired apps’

second error shot.pdf (610.1 KB)

The solution is of course to delete the expired app but I’m very concerned that I may make a error and delete the wrong app (3 weeks work).

Please advise on best way forward.


Hello @Paul_HIllen

I was able to reproduce the problem. I opened a ticket (BKNDLSS-27627) for the team to fix the problem.
For now, as a temporary solution, try removing the lastLogin column from the usersInBusiness view.

The message accurately points to a specific app: for next applications: cms.


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