Unable to export data or access the export page

Console
1

Backendless Version 5

Backendless Console

Application ID

0AEB79BE-C4C8-D825-FFCE-2B8A66917500

Expected Behavior

Being able access the export data page.

Actual Behavior

When I go to Manage–>Export on the Backendless dashboard the only thing I see is the error message:

Backendless encountered an error while handling the request. An internal trouble ticket with ID 86C9855D-E492-489E-FFA4-EDF85D6F6D00 has been created and we will be investigating the issue.

The rest of the page is blank.

Others on my teams has also tried to access the export page, but it’s still the same error message.

Seems to work on my other projects.

Its been like this for some time now so I thought I should raise issue.

2

Hi Jon,

Could you please let me know what selections you made on the export page?

Regards,
Mark

3

Hi Mark,

I’m unable to select anything. The page is blank…

Screenshot:

11
112242×1059 144 KB

4

Hi Jon,

Thanks! We’re looking into it.

Regards,
Mark

5

I created an internal ticket (BKNDLSS-19991). We will notify you when the problem is fixed.

6

Thanks

-Jon

7

Hi Jon,

The problem has been fixed.

Regards,
Mark