Unable to retrieve device. Invalid device ID

General
1

Backendless was working fine until a couple of days ago, now comed up with an errore out of no where, without having touched any line of code.

backendless?.messagingService.getRegistrationAsync({ (deviceRegistration) in }
returns: Unable to retrieve device. Invalid device ID

and

func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) {
backendless?.messagingService.registerDeviceToken(deviceToken, response: { (sucess) in
print(sucess)
}, error: { (fault) in
print(“error registretion token (fault!.detail)”)
})

}

returns: error registretion token Optional(“java.lang.NullPointerException”)

my question is: is it backendless problem? because it was working fine and suddenly has started with this 2 errors

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2

Hello,

It might be related to the 4.3.0 update we rolled out today. Could you please let us know your application ID?

Regards,
Mark

3

thanks for the prompt reply Mark

D47C16E4-5548-E79C-FF19-9D440EFB4800

4

Just to confirm, do both API calls fail? registering a device AND retrieving device registration?

Do you happen to have device ID which you try to retrieve registration for?

5

yess both of them fail for the new devices

6

Hello,
This issue has been fixed, the new version of iOS-SDK with this fix will be available shortly.
As a workaround for now please use this method instead.

        backendless.messaging.registerDevice(deviceToken,
                                             channels: ["default"],
                                             response: { (success) in
                                                print(success!)
                                                print("Device registration completed with token \(deviceToken)")
        }, error: { (fault) in
            print("Device registration failed: \(fault!.detail)")
        })

Regards, Olga

7

Hi Olga, ive tried the suggested meth but this is the result: Argument labels ‘(_:, channels:, response:, error:)’ do not match any available overloads.
I’m running Backendless pod versione ‘4.0b2’

8

The latest available version is 4.0.15. Please update and check.

9

Ive updtadted all the methods with the new versione, still just missing

backendless!.messaging.registerForRemoteNotifications()
because now with 4.0.15 sims to be not allowed anymore

10

Hello,

My app also keeps crashing, it was working fine until a few days ago i have not touched any code

This is the error: Could not register device on Backendless server: Table with the name DeviceRegistration does not exist

i am on running compile ‘com.backendless:backendless:4.+’

app ID: E4F02731-D92B-7950-FFB8-EA52C2E23D00

11

Hello,

Please create the separate topic for this issue.

Regards, Olga

12

Yes, this method was removed from SDK because it’s a standard push notification’s registration logic. Please, check the official Apple documentation for more information (or this topic for more examples).

Regards, Olga

13

Okay

14

get if, dont need to call it anyMore.
still have a question before the update

facebook login where: backendless?.userService.login(withFacebookSDK: (FBSDKAccessToken)

after the update, it require FBSDKAccessToken as a String

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backendless?.userService.login(withFacebookSDK: (String),…

because i cant find any documentation about it, all the documentations that ive find are old, about previous versions.

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Menlo; color: #e7e8eb}
span.s1 {font-variant-ligatures: no-common-ligatures}

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span.s1 {font-variant-ligatures: no-common-ligatures}

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span.s1 {font-variant-ligatures: no-common-ligatures}

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span.s2 {font-variant-ligatures: no-common-ligatures}

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Menlo; color: #e7e8eb}
span.s1 {font-variant-ligatures: no-common-ligatures}
span.s2 {font-variant-ligatures: no-common-ligatures; color: #18b5b1}

15

get it, dont need to call it anyMore.
still have a question, before the update

facebook login where: backendless?.userService.login(withFacebookSDK: (FBSDKAccessToken)

after the update, it require FBSDKAccessToken as a String

backendless?.userService.login(withFacebookSDK: (String),…

because i cant find any documentation about it, all the documentations that ive find are old, about previous versions.

16

We had an update yesterday. This could be a cause of some errors, when you was trying to work with messaging system. Now it should work.

17

Please create the separate topic for this question because it doesn’t match the “Unable to retrieve device” topic.

Regards, Olga