upload file - download file limit

General
1

Hello, i can not upload .mp4 file through backendless console.

i can upload big size of pdf file through backendless console. but can not download that file using api.

can you plz help me ?

Thanks kinjal.

2

What error do you get?

What is the size of the file?

Regards,
Mark

3

Hello ,
file size is 5MB.

getting this error

‘Error #2044: Unhandled IOErrorEvent:. text=Error #2032: Stream Error.
at com.cloud::SyncAction/getDBFile()’

i can download 690 KB pdf file.

4

Hi Kinjal!

  1. “Hello, i can not upload .mp4 file through backendless console.” - please provide error message and size of .mp4 file.

  2. Could you download this file via Public URL?

Regards,
Kate.

5

Hello

  1. mp4 file size is 13.8 MB. now no any issue i can upload through API.
  2. issue resolved for download file too , problem is with my URL

Thanks to both of you…

6

Hello,
one more question…
what is the max file size for download and upload file?

7

You can upload file with size less than 500MB.

Regards, Kate.