Backendless encountered an error while handling the request. An internal trouble ticket with ID bl-server:7D8D9B7F-1983-40E4-AF1D-343FA09202CE has been created and we will be investigating the issue. java.sql.SQLException: Could not retrieve connection info from pool java.lang.RuntimeException: java.sql.SQLException: Could not retrieve connection info from pool at com.backendless.db.connection.pool.BaseConnectionPool.getConnection(BaseConnectionPool.java:38) at com.backendless.db.connection.pool.DbCpConnectionPool.getConnection(DbCpConnectionPool.java:40) at com.backendless.db.connection.pool.ShardedConnectionPoolManager.buildConnection(ShardedConnectionPoolManager.java:107) at com.backendless.db.connection.pool.ShardedConnectionPoolManager.getConnection(ShardedConnectionPoolManager.java:73) at com.backendless.db.connection.pool.ShardedConnectionPoolManager.getConnection(ShardedConnectionPoolManager.java:67) at com.backendless.util.db.DbcpConnectionProviderImpl.getConnection(DbcpConnectionProviderImpl.java:68) at com.backendless.util.db.DbcpConnectionProviderImpl.getConnection(DbcpConnectionProviderImpl.java:57) at org.hibernate.internal.NonContextualJdbcConnectionAccess.obtainConnection(NonContextualJdbcConnectionAccess.java:38) at org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.acquireConnectionIfNeeded(LogicalConnectionManagedImpl.java:108) at org.hibernate.resource.jdbc.internal.LogicalConnectionManagedImpl.getPhysicalConnection(LogicalConnectionManagedImpl.java:138) at org.hibernate.engine.jdbc.internal.StatementPreparerImpl.connection(StatementPreparerImpl.java:50) at org.hibernate.engine.jdbc.internal.StatementPreparerImpl$5.doPrepare(StatementPreparerImpl.java:149) at org.hibernate.engine.jdbc.internal.StatementPreparerImpl$StatementPreparationTemplate.prepareStatement(StatementPreparerImpl.java:176) at org.hibernate.engine.jdbc.internal.StatementPreparerImpl.prepareQueryStatement(StatementPreparerImpl.java:151) at org.hibernate.loader.Loader.prepareQueryStatement(Loader.java:2122) at org.hibernate.loader.Loader.executeQueryStatement(Loader.java:2059) at org.hibernate.loader.Loader.executeQueryStatement(Loader.java:2037) at org.hibernate.loader.Loader.doQuery(Loader.java:956) at org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:357) at org.hibernate.loader.Loader.doList(Loader.java:2868) at org.hibernate.loader.Loader.listUsingQueryCache(Loader.java:2712) at org.hibernate.loader.Loader.list(Loader.java:2674) at org.hibernate.loader.hql.QueryLoader.list(QueryLoader.java:540) at org.hibernate.hql.internal.ast.QueryTranslatorImpl.list(QueryTranslatorImpl.java:400) at org.hibernate.engine.query.spi.HQLQueryPlan.performList(HQLQueryPlan.java:219) at org.hibernate.internal.SessionImpl.list(SessionImpl.java:1459) at org.hibernate.query.internal.AbstractProducedQuery.doList(AbstractProducedQuery.java:1649) at org.hibernate.query.internal.AbstractProducedQuery.list(AbstractProducedQuery.java:1617) at org.hibernate.query.Query.getResultList(Query.java:165) at com.backendless.datamodel.main.dao.ApplicationDao.lambda$findByDeveloperId$9(ApplicationDao.java:148) at com.backendless.datamodel.main.dao.MainJpaContext.executeSync(MainJpaContext.java:69) at com.backendless.datamodel.main.dao.MainJpaContext.execute(MainJpaContext.java:43) at com.backendless.datamodel.main.dao.ApplicationDao.findByDeveloperId(ApplicationDao.java:142) at com.backendless.management.myapplication.MyApplicationService.lambda$getApplicationsForCurrentZone$3(MyApplicationService.java:232) at com.backendless.datamodel.main.dao.MainJpaContext.executeSync(MainJpaContext.java:69) at com.backendless.datamodel.main.dao.MainJpaContext.execute(MainJpaContext.java:43) at com.backendless.management.myapplication.MyApplicationService.getApplicationsForCurrentZone(MyApplicationService.java:230) at controllers.console.MyApplication.lambda$getApplications$0(MyApplication.java:103) at com.backendless.datamodel.main.dao.MainJpaContext.executeSync(MainJpaContext.java:69) at com.backendless.datamodel.main.dao.MainJpaContext.lambda$execute$0(MainJpaContext.java:37) at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1768) at com.backendless.async.BackendlessExecutorService.lambda$execute$2(BackendlessExecutorService.java:160) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) at java.base/java.lang.Thread.run(Thread.java:840) Caused by: java.sql.SQLException: Could not retrieve connection info from pool at org.apache.commons.dbcp2.datasources.SharedPoolDataSource.getPooledConnectionAndInfo(SharedPoolDataSource.java:130) at org.apache.commons.dbcp2.datasources.InstanceKeyDataSource.getConnection(InstanceKeyDataSource.java:206) at org.apache.commons.dbcp2.datasources.InstanceKeyDataSource.getConnection(InstanceKeyDataSource.java:183) at com.backendless.db.connection.pool.BaseConnectionPool.getConnection(BaseConnectionPool.java:34) ... 44 more Caused by: com.mysql.cj.jdbc.exceptions.CommunicationsException: Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server. at com.mysql.cj.jdbc.exceptions.SQLError.createCommunicationsException(SQLError.java:174) at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:64) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:815) at com.mysql.cj.jdbc.ConnectionImpl.(ConnectionImpl.java:438) at com.mysql.cj.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:241) at com.mysql.cj.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:189) at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:681) at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:190) at org.apache.commons.dbcp2.cpdsadapter.DriverAdapterCPDS.getPooledConnection(DriverAdapterCPDS.java:393) at org.apache.commons.dbcp2.cpdsadapter.DriverAdapterCPDS.getPooledConnection(DriverAdapterCPDS.java:373) at org.apache.commons.dbcp2.datasources.KeyedCPDSConnectionFactory.makeObject(KeyedCPDSConnectionFactory.java:241) at org.apache.commons.dbcp2.datasources.KeyedCPDSConnectionFactory.makeObject(KeyedCPDSConnectionFactory.java:46) at org.apache.commons.pool2.impl.GenericKeyedObjectPool.create(GenericKeyedObjectPool.java:796) at org.apache.commons.pool2.impl.GenericKeyedObjectPool.borrowObject(GenericKeyedObjectPool.java:444) at org.apache.commons.pool2.impl.GenericKeyedObjectPool.borrowObject(GenericKeyedObjectPool.java:355) at org.apache.commons.dbcp2.datasources.SharedPoolDataSource.getPooledConnectionAndInfo(SharedPoolDataSource.java:128) ... 47 more Caused by: com.mysql.cj.exceptions.CJCommunicationsException: Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server. at jdk.internal.reflect.GeneratedConstructorAccessor339.newInstance(Unknown Source) at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.base/java.lang.reflect.Constructor.newInstanceWithCaller(Constructor.java:499) at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:480) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:61) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:104) at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:149) at com.mysql.cj.exceptions.ExceptionFactory.createCommunicationsException(ExceptionFactory.java:165) at com.mysql.cj.protocol.a.NativeSocketConnection.connect(NativeSocketConnection.java:88) at com.mysql.cj.NativeSession.connect(NativeSession.java:120) at com.mysql.cj.jdbc.ConnectionImpl.connectOneTryOnly(ConnectionImpl.java:935) at com.mysql.cj.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:805) ... 60 more Caused by: java.net.ConnectException: Connection refused at java.base/sun.nio.ch.Net.connect0(Native Method) at java.base/sun.nio.ch.Net.connect(Net.java:579) at java.base/sun.nio.ch.Net.connect(Net.java:568) at java.base/sun.nio.ch.NioSocketImpl.connect(NioSocketImpl.java:593) at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:327) at java.base/java.net.Socket.connect(Socket.java:633) at com.mysql.cj.protocol.StandardSocketFactory.connect(StandardSocketFactory.java:153) at com.mysql.cj.protocol.a.NativeSocketConnection.connect(NativeSocketConnection.java:62) ... 63 more