Server not available

jose-miguel-galvanbQ · May 23, 2016, 9:21am

Hi,
I can´t login in the Backendless web console. I attach the warning that I am receiving.
Before this warning, I was facing the same issue that I had last week when I delete a column in a table.
http://support.backendless.com/t/internal-server-error-in-console-browser
In addition I am receiving this fault:

FAULT = 'Server.Processing' [java.lang.RuntimeException: java.lang.RuntimeException: java.lang.RuntimeException: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Unknown column 'ofertaObjectId.986A7B3C-DF29-BF0B-FF07-C5A40E6D1A00' in 'field list'] &lt;java.lang.RuntimeException: java.lang.RuntimeException: java.lang.RuntimeException: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Unknown column 'ofertaObjectId.986A7B3C-DF29-BF0B-FF07-C5A40E6D1A00' in 'field list'&gt;

This column name was deleted in the console.
Please, try to solve this type of bugs because it is hard to work in these conditions.
It´s the second time in a few days that I have problems deleting columns in the tables.
Thanks,
Jose

arthur-dzidzoiev · May 23, 2016, 9:29am

Hello,

We are really sorry, but some server nodes are currently in maintenance.
Stay tuned, we`ll be restoring regular service as soon as possible. Thanks for your patience.

Kindly regards, Artur.

jose-miguel-galvanbQ · May 23, 2016, 9:40am

Hi Artur,

Now I can login, but I am facing the issue that I explained before.

Last week, I had the same issue:

http://support.backendless.com/t/internal-server-error-in-console-browser

In some cases, when I delete a column name I have a server error and I can not access to the data table.

I attach the warning.

Thanks,

Jose

arthur-dzidzoiev · May 23, 2016, 10:37am

Thanks Jose,
We are already looking into it.

Regards, Artur

jose-miguel-galvanbQ · May 23, 2016, 11:39am

Ok Artur.

Please, keep me updated if you solve the problem.

I think you are still facing issues with the server. I am facing unexpected behaviours with several issues (speed response, data tables access, etc…).

I think it´s important to solve them and to guarantee a minimum Service Level.

Thanks,

Jose

jose-miguel-galvanbQ · May 23, 2016, 2:36pm

Hi Artur,

Any updated info about this issue?

Thanks,

Jose

kate-maksimenko · May 25, 2016, 7:45am

HI!

we are working on this issue.
do you receive any errors on data console now?