Backendless Support

Topic	Replies	Views	Activity
If you are a customer with Managed or Pro installation To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …	0	4353	September 6, 2018
Immediate switch from Scale Fixed to Free plan Billing billing	1	10	August 17, 2026
Managing plan resources General	2	9	August 14, 2026
Background task processing General	6	36	August 12, 2026
Unable to switch to Free plan even though there are no active marketplace purchases Billing	4	24	August 11, 2026
Unexpected $242.10 API Usage Charge on Scale Fixed Tier 1 Billing billing	4	29	August 10, 2026
How to build HTTPS request in codeless Codeless	1	21	August 10, 2026
Cloud Services Timing Out in US Server Code	2	17	August 7, 2026
Backendless PRO - bl-automation Console security	3	96	August 6, 2026
Ingress NGINX Server Code	4	25	August 5, 2026
Zipped file directory did not contain all files. Need to recover File Service	5	52	August 4, 2026
Error when deploying Cloud Code Server Code	4	52	July 28, 2026
Cloud code deployment size limit exceeded Server Code	2	39	July 23, 2026
Large scale project available resources Billing	3	59	July 3, 2026
Probems with EU server ? - stuck in loading both the forms and backendless General	1	35	July 3, 2026
504 Gateway Time-out - when trying to access API Services from the portal Bug	2	41	July 2, 2026
Issues trying to get Operation Result Reference from Transaction Introspection UI Builder	2	38	July 1, 2026
US Server Offline General	3	44	June 30, 2026
Assistance Needed for Flow Runner Migration General	6	75	June 30, 2026
How does social auth co-exist with email/pass auth? General	1	27	June 30, 2026
System No response with this code {"code":0,"message":"Failed to run code in sandbox on behalf of application's system user.","errorData":{}} General	9	356	June 24, 2026
Geometry Editor use deprecated Maps JavaScript API Missions	1	45	June 24, 2026
Our application have been deleted Data Service	7	125	June 22, 2026
Email reminder for stale apps on free plan General	1	43	June 22, 2026
Timer not running, help Server Code	1	34	June 19, 2026
European cluster has ground to a halt! UI Builder	1	40	June 18, 2026
Market place component not loading - Correction is loading but displaying this error UI Builder	2	39	June 11, 2026
FYI, DNS4EU blocking access to Backendless.com General	1	39	June 10, 2026
Backendless Console Errors Bug	2	49	June 4, 2026
Duplicate Entries found in Exported Data File Service	1	48	June 4, 2026

If you are a customer with Managed or Pro installation

To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …