Backendless Support

Topic	Replies	Views	Activity
If you are a customer with Managed or Pro installation To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …	0	4322	September 6, 2018
Codeless unknown block - previously it worked Codeless	4	35	May 29, 2026
Pub sub like communication General	2	23	May 28, 2026
How to set up a Dedicated SMTP Server for mass mail? General	0	14	May 26, 2026
AutomationService is not configured or disabled! - Trying to install Stripe componemt General	8	62	May 26, 2026
What happened? Bug	3	86	May 26, 2026
What is the Best Solution for Banking Technology and Transformation General	1	25	May 18, 2026
Unable to load Backendless Console Bug	2	28	May 13, 2026
Export failed java.lang.InterruptedException File Service	7	76	May 13, 2026
Pricing with Peak Requests per Minute Billing	2	30	May 12, 2026
Very slow connection for UI Builder screens UI Builder	1	20	May 12, 2026
Exception: 550 5.7.1 Refused by local policy General	1	25	May 7, 2026
Cloud Code function with one parameter Server Code	2	22	May 6, 2026
SSL issue with custom domain General	6	55	May 6, 2026
Page not charging Bug	4	40	May 4, 2026
Realtime Certificate appears to be expired General	1	27	April 29, 2026
Loading ImageURL failed: CERTIFICATE_VERIFY_FAILED: unable to get local issuer certificate Android	6	46	April 28, 2026
Some Errors Logged as Empty Objects General	4	40	April 28, 2026
Data Not Persisting Between Sessions — Changes Lost on Next Login General	5	44	April 17, 2026
Timer schedule stopped working Codeless	1	24	April 16, 2026
Confusing view in UI builder UI Builder	4	52	April 14, 2026
File Service not update the info Bug	1	23	April 10, 2026
Concurrent limit issue Server Code	8	80	April 9, 2026
UI Builder Pages Not Loading Again UI Builder	2	33	April 9, 2026
Unable to load pages in UI Builder for the past hour UI Builder	3	50	April 9, 2026
URGENT-The scale plan tier threshold is greyed out. Need to bring it down to Tier 3 Billing billing	3	31	April 7, 2026
net::ERR_CERT_DATE_INVALID General	4	37	April 7, 2026
The scale plan tier threshold is too high . I wanted to fix it at tier 3. This goes beyond my budgeted amount Billing billing	0	26	April 7, 2026
The file service is not working Bug	3	41	April 7, 2026
Code: 1321 - Deep save exception. Property 'password' is required General	7	53	April 6, 2026

If you are a customer with Managed or Pro installation

To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …