Backendless Support

Topic	Replies	Views	Activity
If you are a customer with Managed or Pro installation To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …	0	4332	September 6, 2018
System No response with this code {"code":0,"message":"Failed to run code in sandbox on behalf of application's system user.","errorData":{}} General	6	311	June 24, 2026
Assistance Needed for Flow Runner Migration General	4	32	June 24, 2026
Geometry Editor use deprecated Maps JavaScript API Missions	1	2	June 24, 2026
Large scale project available resources Billing	1	7	June 24, 2026
Our application have been deleted Data Service	7	65	June 22, 2026
Email reminder for stale apps on free plan General	1	19	June 22, 2026
Timer not running, help Server Code	1	24	June 19, 2026
European cluster has ground to a halt! UI Builder	1	25	June 18, 2026
Market place component not loading - Correction is loading but displaying this error UI Builder	2	30	June 11, 2026
FYI, DNS4EU blocking access to Backendless.com General	1	23	June 10, 2026
Backendless Console Errors Bug	2	36	June 4, 2026
Duplicate Entries found in Exported Data File Service	1	35	June 4, 2026
Codeless unknown block - previously it worked Codeless	14	99	June 3, 2026
Pub sub like communication General	2	31	May 28, 2026
AutomationService is not configured or disabled! - Trying to install Stripe componemt General	8	82	May 26, 2026
What happened? Bug	3	97	May 26, 2026
What is the Best Solution for Banking Technology and Transformation General	1	30	May 18, 2026
Unable to load Backendless Console Bug	2	31	May 13, 2026
Export failed java.lang.InterruptedException File Service	7	81	May 13, 2026
Pricing with Peak Requests per Minute Billing	2	36	May 12, 2026
Very slow connection for UI Builder screens UI Builder	1	23	May 12, 2026
Exception: 550 5.7.1 Refused by local policy General	1	33	May 7, 2026
Cloud Code function with one parameter Server Code	2	27	May 6, 2026
SSL issue with custom domain General	6	57	May 6, 2026
Page not charging Bug	4	43	May 4, 2026
Realtime Certificate appears to be expired General	1	28	April 29, 2026
Loading ImageURL failed: CERTIFICATE_VERIFY_FAILED: unable to get local issuer certificate Android	6	63	April 28, 2026
Some Errors Logged as Empty Objects General	4	41	April 28, 2026
Data Not Persisting Between Sessions — Changes Lost on Next Login General	5	45	April 17, 2026

If you are a customer with Managed or Pro installation

To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …