Backendless Support

Topic	Replies	Views	Activity
If you are a customer with Managed or Pro installation To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …	0	4312	September 6, 2018
Unable to load Backendless Console Bug	2	12	May 13, 2026
Export failed java.lang.InterruptedException File Service	7	61	May 13, 2026
Pricing with Peak Requests per Minute Billing	2	12	May 12, 2026
Very slow connection for UI Builder screens UI Builder	1	11	May 12, 2026
Exception: 550 5.7.1 Refused by local policy General	1	21	May 7, 2026
Cloud Code function with one parameter Server Code	2	19	May 6, 2026
SSL issue with custom domain General	6	48	May 6, 2026
Page not charging Bug	4	31	May 4, 2026
Realtime Certificate appears to be expired General	1	24	April 29, 2026
Loading ImageURL failed: CERTIFICATE_VERIFY_FAILED: unable to get local issuer certificate Android	6	42	April 28, 2026
Some Errors Logged as Empty Objects General	4	39	April 28, 2026
Data Not Persisting Between Sessions — Changes Lost on Next Login General	5	44	April 17, 2026
Timer schedule stopped working Codeless	1	24	April 16, 2026
Confusing view in UI builder UI Builder	4	50	April 14, 2026
File Service not update the info Bug	1	23	April 10, 2026
Concurrent limit issue Server Code	8	78	April 9, 2026
UI Builder Pages Not Loading Again UI Builder	2	24	April 9, 2026
Unable to load pages in UI Builder for the past hour UI Builder	3	47	April 9, 2026
URGENT-The scale plan tier threshold is greyed out. Need to bring it down to Tier 3 Billing billing	3	28	April 7, 2026
net::ERR_CERT_DATE_INVALID General	4	37	April 7, 2026
The scale plan tier threshold is too high . I wanted to fix it at tier 3. This goes beyond my budgeted amount Billing billing	0	24	April 7, 2026
The file service is not working Bug	3	38	April 7, 2026
Code: 1321 - Deep save exception. Property 'password' is required General	7	52	April 6, 2026
Error when tried to open a logic of a button Bug	5	49	April 6, 2026
Adding an indexed element to a view causes Backendless to show never-ending wait symbol Bug	1	23	April 2, 2026
Analytics API REST	1	29	April 1, 2026
Mission 4.4 can't fill vertical space of my main content box Missions	1	30	March 30, 2026
Backendless 'Data Table' component, how to pass values UI Builder	2	27	March 30, 2026
I've moved address, how do I update physical address? Billing billing	1	18	March 30, 2026

If you are a customer with Managed or Pro installation

To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …