Backendless Support

Topic	Replies	Views	Activity
If you are a customer with Managed or Pro installation To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …	0	4417	September 6, 2018
HIPAA Compliant App hosting General security , billing	7	112	October 21, 2026
Subscription canceled after failed dunning – payment method updated, app still not working Billing	3	89	October 7, 2026
Account Reactivativation Billing billing	1	66	October 6, 2026
Question regarding Request counts Billing	1	59	October 5, 2026
Data Grid export Codeless	20	991	September 23, 2026
Request to cancel subscription, waive fee, and delete app General angular , react	1	84	September 18, 2026
Automate PDF Certificate Generation with FlowRunner and DocuGenerate FlowRunner - Deprecated. Use flowrunner.ai	0	54	September 12, 2026
Recovery request for old deleted Backendless application – The Science of Winning Data Service	2	79	September 16, 2026
User is already logged error General	7	156	September 16, 2026
Schema sync bug: Update column failed. Unknown column 'listingId2' in 'udt.flaggedListings' (Error 1145) Data Service	3	104	August 31, 2026
Drawer marketplace component UI Builder	2	80	August 28, 2026
Codeless deploy drops method-closing } in generated index.js (inspect 14032) Codeless	2	65	August 24, 2026
Using MAILTO within Backendless fails to execute the startup of the mail client UI Builder	7	142	August 21, 2026
Can and existing Backendless app be used by Ai to take the project further? UI Builder	1	67	August 19, 2026
Immediate switch from Scale Fixed to Free plan Billing billing	1	60	August 17, 2026
Managing plan resources General	2	72	August 14, 2026
Background task processing General	6	113	August 12, 2026
Unable to switch to Free plan even though there are no active marketplace purchases Billing	4	91	August 11, 2026
Unexpected $242.10 API Usage Charge on Scale Fixed Tier 1 Billing billing	4	103	August 10, 2026
How to build HTTPS request in codeless Codeless	1	49	August 10, 2026
Cloud Services Timing Out in US Server Code	2	57	August 7, 2026
Backendless PRO - bl-automation Console security	3	152	August 6, 2026
Ingress NGINX Server Code	4	97	August 5, 2026
Zipped file directory did not contain all files. Need to recover File Service	5	113	August 4, 2026
Error when deploying Cloud Code Server Code	4	125	July 28, 2026
Cloud code deployment size limit exceeded Server Code	2	101	July 23, 2026
Large scale project available resources Billing	3	110	July 3, 2026
Probems with EU server ? - stuck in loading both the forms and backendless General	1	86	July 3, 2026
504 Gateway Time-out - when trying to access API Services from the portal Bug	2	86	July 2, 2026

If you are a customer with Managed or Pro installation

To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …