Springboard app rejects every request

I’ve a Backendless app entirely for development. It’s under the Springboard plan and has been working without problems. However, since a few hours ago it’s returning a 9070 error code on every request. I’ve made sure that there’s noone trying to perform requests at the same time.

The APP ID is 77174A3A-8AD8-F997-FF5F-8CE8CB660D00

Hi @iamenriquediaz

The API requests for your app are rejected because you’ve reached multiple location access limit.
Please make sure you don’t perform requests from different IPs.

Best Regards,

Thanks for the response @Maksym_Khobotin.

I have a development team and sometimes more than 1 person is working with the app at the same time. We understand that only 1 request can be made at a time. But now, no one is performing any request and the app still remains blocked. What’s the suggested approach to work with?

Hello @iamenriquediaz

Take a look at this comment What is the meaning of Super Scaling

It should be automatically unlocked in a few hours after locking. Do you still experience the problem?

If your application has grown and involves more than just development, I can advise you to switch to one of the paid plans, all paid plans include additional SuperScaling.