The API request has been rejected because it requires scaling for processing

[irwancheung]

My app just got blocked due to “Super Scaling” requirement on Springboard plan.

I have read similar topics and its mostly due to many users accessing the API. In my app there are only 2 developers including me. Could you please explain what exactly cause this?

My App ID is: B4F92BD3-34B5-C368-FFA7-78380524F500

[vladimir-upirov]

Hello @irwancheung

I’s not depended on number of developers, there are severals rules/limits. I assume the following answer gives you more information

What is the meaning of Super Scaling

SuperScaling is the engine that makes it possible to handle API and console traffic that is more than used for development. It is a complex system that allocates server-side resources to make sure that all requests are handled as fast as possible. Without super scaling, processing of requests is limited by several factors. This includes any or all of the following: How many requests are handled at a time How many requests are handled in total How many users use the system at the same time or o…

Regards, Vlad

[irwancheung]

I have read that too before. But still can’t find what cause it in our app because we are currently on development and there are only 2 of us. It’s not like we are demonstrating the app and having it installed to many users.

[mark-piller]

Hi Irwan,

Do you access Backendless from different computers, mobile phones? Multiple locations?

Regards,
Mark

[mark-piller]

If it helps, we see that the backend is being accessed from Indonesia and from multiple locations in AWS.

[irwancheung]

Yes, there are 2 of us. I’m developing the APIs and my friend develop the mobile apps using Thunkable which use Web API to get data from Backendless. Maybe the AWS location is from Thunkable.

[mark-piller]

I believe you, unfortunately, SuperScaling detects multiple locations and is programmed to act accordingly. These are the locations where the backend had been accessed when SuperScaling kicked in:

 1) "114.124.179.86"
 2) "114.124.197.241"
 3) "3.81.147.118"
 4) "3.83.146.204"
 5) "52.87.228.221"
 6) "103.108.156.6"
 7) "3.82.98.115"
 8) "54.152.82.140"
 9) "3.84.198.79"
10) "52.87.249.59"

[irwancheung]

Ok, let me check. Thank you very much for the information.