Eu servers down

Daniel_Levy1 · March 25, 2024, 5:00pm

Both console and apps. Same errors as last night.

IMG_s.r.l_Cascina_Garbianotto_2 · March 25, 2024, 5:02pm

Here too. Unable to login in the last days and now it seems all down

Sergey_Androsov · March 25, 2024, 5:09pm

Hello,
Thank you for the information, sorry for the inconvenience, we are already working on a solution to this problem.

Regards,
Sergey

mark-piller · March 25, 2024, 8:33pm

The service was restored at 13:36 US Central time.

Nicolas_REMY · March 25, 2024, 9:26pm

Once again the API seems unresponsive for the EU servers

mark-piller · March 25, 2024, 9:31pm

We haven’t left. It’s been an ongoing task - trying to do a surgery without putting the patient to sleep, but it hasn’t been easy. We’re on it.

mark-piller · March 25, 2024, 9:34pm

@Nicolas_REMY Is it working for you now?

Nicolas_REMY · March 25, 2024, 9:35pm

OK, thanks.
Your last message just had me thinking the service was restored, which it was for a while.
But I just wanted to let you know it had gone down again, in case you had moved on to something else.
Thanks for your support.

Nicolas_REMY · March 25, 2024, 9:36pm

I’m afraid not. My app is frozen, probably due to no API connection.

mark-piller · March 25, 2024, 9:40pm

I can see your app in console and was able to get an API call. Could you try the same?

Nicolas_REMY · March 25, 2024, 9:45pm

OK, that seems to work. But my app relies on Cloud Code as well, including the first call on launch. And that one never terminates.

mark-piller · March 25, 2024, 9:46pm

Thank you for sharing that info, It is helpful