Backendless Support
 

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. Backendless support is divided into several tiers. The priority tier includes customers with a paid support plan, enterprise customers and users who purchased support packs from Backendless Marketplace. Incidents submitted by the customers and users from this tier have the highest priority and are attended to above anything else. The free tier includes users without any form of commercial support plan or support pack. Support Incidents, questions and bug reports originating from the free tier are worked on by Backendless only when the support queue from the priority tier is cleared and support personnel becomes available. As a result, we cannot guarantee a response or a time window for any support incidents in the free tier. However, we actively monitor all available support channels (this support forum, our Stackoverflow tagtwitter account) and genuinely try to attend to all posts and bug reports.

For more details see Backendless Support Policy.

Problems

Unable to adapt response to <classname>

Need Answer focuspocus 2 hours ago Server Code No Comments
1 vote

API Error Code missing from Documents

Need Answer Roy N. 8 hours ago File Service No Comments
1 vote

UserService -> handleOpenURL: ERROR ---- easyLoginWithFacebookFieldsMapping

Waiting for user's response Nicolai H. Comments: 3 Reply 5 hours ago by Nicolai H.
1 vote

ionic 2

Waiting for user's response Vinod H. Comments: 1 Reply 13 hours ago by Anton G.
1 vote

Relation not removed on save call

Waiting for user's response Yusuf S. Comments: 6 Reply 7 hours ago by Yusuf S.
1 vote

Questions

Can I create multiple records in a single api call

Need Answer Nick M. 4 hours ago No Comments
1 vote

Get Directory File Listing

Waiting for user's response Roy N. REST Comments: 8 Reply 8 hours ago by Roy N.
1 vote

java.util.HashMap cannot be cast to...

Answered Alexander A. Android Comments: 2 Reply 1 day ago by Alexander A.
1 vote

Is this the correct way for using before login and after login

Not Covered by Support Reuben K. Server Code Comments: 5 Reply 8 hours ago by Reuben K.
1 vote

Is there a way to build a forum using Backendless?

Need Answer Jonathan M. Comments: 2 Reply 39 minutes ago by Jonathan M.
1 vote

Ideas

Thanks

Thank You Backendless Support

Pujan P. 1 month ago No Comments
5 votes

Great support!

Starscream 1 month ago Server Code No Comments
3 votes

Is it just me or is Backendless going very slow today?

Need Answer thomas m. Comments: 1 Reply 2 months ago by Oleg V.
5 votes

Back in full force?

Jeroen D. Comments: 1 Reply 2 months ago by Mark P.
1 vote

Thanks

Sandeep K. 2 months ago No Comments
3 votes