Backendless Support
 
Announcement: Looking for an iOS developer Nov 28, 2016

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. Backendless support is divided into several tiers. The priority tier includes customers with a paid support plan, enterprise customers and users who purchased support packs from Backendless Marketplace. Incidents submitted by the customers and users from this tier have the highest priority and are attended to above anything else. The free tier includes users without any form of commercial support plan or support pack. Support Incidents, questions and bug reports originating from the free tier are worked on by Backendless only when the support queue from the priority tier is cleared and support personnel becomes available. As a result, we cannot guarantee a response or a time window for any support incidents in the free tier. However, we actively monitor all available support channels (this support forum, our Stackoverflow tagtwitter account) and genuinely try to attend to all posts and bug reports.

For more details see Backendless Support Policy.

Problems

Unable to export the database

Solved Alexander G. Data Service Comments: 2 Reply 9 minutes ago by Alexander G.
1 vote

BackendlessFault{ code: '8021'} on first create object with relations

Waiting for user's response Clements C. Android Comments: 1 Reply 15 hours ago by Mark P.
1 vote

BackendlessFault{ code: '4018', message: 'Metadata key cannot be NULL.' }

Waiting for user's response DK Android Comments: 4 Reply 1 hour ago by Alexandr N.
2 votes

Getting a random crash on a standard Find query

Waiting for user's response Miroslav K. iOS Comments: 7 Reply 2 hours ago by Mark P.
3 votes

Questions

Add into Users table more then one unique property

Answered Xcode Comments: 1 Reply 19 hours ago by Oleg V.
1 vote

Linking Related data using client API

Need Answer Eyad P. Data Service Comments: 4 Reply 45 minutes ago by Eyad P.
1 vote

Nested Async Queries

Need Answer Barry S. Data Service Comments: 1 Reply 1 day ago by Mark P.
1 vote

Service unavailable ...

Answered Alfredo S. Comments: 1 Reply 2 days ago by Mark P.
1 vote

Ideas

Prompt before deleting data via Backendless Console

Planned Aleks P. Comments: 1 Reply 3 weeks ago by Ilya V.
1 vote

Backendless standalone servers monitoring tool

Completed mousa n. Comments: 1 Reply 1 month ago by Stanislaw G.
2 votes

Backendless Pro sales policy

Known mousa n. Comments: 1 Reply 1 month ago by Alexandr N.
3 votes

when export/import completed call BL event

Need Answer Yuriy Comments: 2 Reply 2 months ago by Yuriy
1 vote

Geo Point Swift Code

Completed Jon T. Comments: 2 Reply 3 weeks ago by Jon T.
1 vote

Thanks

App Released !

Alfredo S. Comments: 2 Reply 3 weeks ago by Alfredo S.
5 votes

Stickers Post

Telmo C. Comments: 1 Reply 1 month ago by Mark P.
1 vote

Drag & Drop Uploads are Awesome!

DinnerDeal 1 month ago No Comments
1 vote

Thank You Backendless Support

Pujan P. 6 months ago No Comments
10 votes

Great support!

Starscream 6 months ago Server Code No Comments
3 votes