Backendless Support

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. We are happy to assist you and our goal is to resolve reported problems as fast as possible. Please follow the rules below to help us help you in the most efficient manner:

  • When submitting a support incident, please be as detailed as possible. 
  • If the problem is related to an API, make sure to include a code sample demonstrating the problem.  
  • Do not post full code listings, we cannot study everyone's code, instead, try to come up with a sample which reproduces the problem.
  • For any licensing, pricing and general sales related issues/questions, contact the sales department at

For more details see Backendless Support Policy.

We are also on Slack. Join the conversation at:


need empty arry return in event handler

Waiting for user's response Neethumol T. Comments: 2 Reply 1 hour ago by Neethumol T.
1 vote

Automatically serve index.html in web hosting

Answered Karol D. File Service Comments: 5 Reply 19 hours ago by Sergey C.
1 vote

Register multiple users by one user - In iOS

Waiting for user's response Amandeep S. Comments: 9 Reply 16 hours ago by Sergey C.
1 vote

Change DB from an App to other

Answered Mati N. Comments: 3 Reply 3 days ago by Mark P.
1 vote


Property saving as 48 in backendless

In Progress Titus A. Comments: 8 Reply 11 hours ago by Titus A.
1 vote

Error with my amount of tables

Works as Designed Mati N. Comments: 4 Reply 3 days ago by Mati N.
1 vote

Geopoint import CSV fails

Solved Mateusz S. Geo Service Comments: 5 Reply 19 hours ago by Sergey C.
1 vote


RDMS database

Need Answer SnakeEyes Comments: 1 Reply 3 days ago by Sergey C.
1 vote

beforeRead event handler to protect file reads

Declined Jonas E. Comments: 3 Reply 1 week ago by Mark P.
1 vote

REST api to support schema creation

Completed Phil A. Comments: 6 Reply 1 month ago by Sergey C.
1 vote

User defined enum type in codeless

In Progress Jonas E. Comments: 1 Reply 2 months ago by Sergey K.
1 vote


Thanks for latest release

Nike T. Data Service Comments: 1 Reply 6 days ago by Mark P.
1 vote


Need Answer Rhonwen v. Comments: 1 Reply 2 months ago by Oleg V.
1 vote

A special Thank You to Backendless Team

Ps J. Comments: 1 Reply 3 months ago by Timur K.
3 votes

Happy new year!

Jerry 11 months ago No Comments
5 votes

App Released !

Alfredo S. Comments: 2 Reply 1 year ago by Alfredo S.
5 votes