Backendless Support

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. We are happy to assist you and our goal is to resolve reported problems as fast as possible. Please follow the rules below to help us help you in the most efficient manner:

  • When submitting a support incident, please be as detailed as possible. 
  • If the problem is related to an API, make sure to include a code sample demonstrating the problem.  
  • Do not post full code listings, we cannot study everyone's code, instead, try to come up with a sample which reproduces the problem.
  • For any licensing, pricing and general sales related issues/questions, contact the sales department at

For more details see Backendless Support Policy.

We are also on Slack. Join the conversation at:


Save after Remove not work

Solved Marc Comments: 2 Reply 1 day ago by Marc
1 vote

Delete row from table - Android

Solved Marc Comments: 11 Reply 1 day ago by Mark P.
1 vote

GIT integration not syncing all files

Works as Designed Yuriy Comments: 6 Reply 1 day ago by Mark P.
1 vote


Future Media support

Need Answer Alan Comments: 2 Reply 2 hours ago by Alan
1 vote

Backendless 4.0: isValidUserToken broken?

Answered Renato N. iOS Comments: 1 Reply 17 hours ago by Olga D.
1 vote

[iOS] Problem with saving relation objects

Answered Jarosław K. Comments: 2 Reply 11 hours ago by Jarosław K.
1 vote

Get user data before update business logic

Answered Ihor Server Code Comments: 8 Reply 2 days ago by Ihor
1 vote

backendless 4.0 .net sdk

Answered mike t. Comments: 4 Reply 2 days ago by Mark P.
1 vote


Console Management API improvement

Completed A E. Comments: 4 Reply 3 days ago by A E.
1 vote

Remove 100 record limit

Need Answer Barry S. Comments: 1 Reply 2 weeks ago by Mark P.
1 vote

Remove related data when remove parent object

Need Answer Ihor Data Service Comments: 3 Reply 3 weeks ago by Vladimir U.
2 votes

Delete a user safely

Declined Jose L. Comments: 1 Reply 3 weeks ago by Mark P.
1 vote


Happy new year!

Jerry 4 months ago No Comments
4 votes

App Released !

Alfredo S. Comments: 2 Reply 6 months ago by Alfredo S.
5 votes

Stickers Post

Telmo C. Comments: 1 Reply 6 months ago by Mark P.
1 vote

Drag & Drop Uploads are Awesome!

DinnerDeal 7 months ago No Comments
1 vote

Thank You Backendless Support

Pujan P. 11 months ago No Comments
10 votes