Backendless Support

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. We are happy to assist you and our goal is to resolve reported problems as fast as possible. Please follow the rules below to help us help you in the most efficient manner:

  • When submitting a support incident, please be as detailed as possible. 
  • If the problem is related to an API, make sure to include a code sample demonstrating the problem.  
  • Do not post full code listings, we cannot study everyone's code, instead, try to come up with a sample which reproduces the problem.
  • For any licensing, pricing and general sales related issues/questions, contact the sales department at

For more details see Backendless Support Policy.

We are also on Slack. Join the conversation at:


use a variable in a setWhereClause()

Solved jose c. Comments: 8 Reply 22 hours ago by jose c.
1 vote

FAULT = '0' on synchronous save

Assigned to Dev Allen L. Comments: 3 Reply 1 day ago by Mark P.
1 vote

Migrate import files zip is too large

Solved Allen L. File Service Comments: 10 Reply 1 day ago by Mark P.
1 vote


Backendless 4.0 IOS code generation

Answered Leland S. Comments: 1 Reply 21 hours ago by Mark P.
1 vote

fileService blocking method exception handling

Answered Allen L. iOS Comments: 2 Reply 1 day ago by Allen L.
1 vote

[JS] How Do I Access Database from Business Logic?

Answered Roger W. Comments: 3 Reply 2 days ago by Mark P.
2 votes

Default paging value

Answered SnakeEyes Comments: 2 Reply 3 days ago by SnakeEyes
1 vote


save status of enabled/disabled debug events

Completed Yuriy Comments: 9 Reply 1 day ago by Yuriy
1 vote

Console Management API improvement

Completed A E. Comments: 4 Reply 1 month ago by A E.
1 vote

Remove 100 record limit

Need Answer Barry S. Comments: 1 Reply 1 month ago by Mark P.
1 vote


1 vote

Happy new year!

Jerry 5 months ago No Comments
4 votes

App Released !

Alfredo S. Comments: 2 Reply 7 months ago by Alfredo S.
5 votes

Stickers Post

Telmo C. Comments: 1 Reply 7 months ago by Mark P.
1 vote

Drag & Drop Uploads are Awesome!

DinnerDeal 7 months ago No Comments
1 vote