Backendless Support
 

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. We are happy to assist you and our goal is to resolve reported problems as fast as possible. Please follow the rules below to help us help you in the most efficient manner:

  • When submitting a support incident, please be as detailed as possible. 
  • If the problem is related to an API, make sure to include a code sample demonstrating the problem.  
  • Do not post full code listings, we cannot study everyone's code, instead, try to come up with a sample which reproduces the problem.
  • For any licensing, pricing and general sales related issues/questions, contact the sales department at sales@backendless.com

For more details see Backendless Support Policy.

We are also on Slack. Join the conversation at: http://slack.backendless.com

Questions

Setting up CNAME for with and without www

Provide More Info Daniel G. Comments: 5 Reply 1 day ago by Mark P.
1 vote

Java NullPointerException when saving data

Waiting for user's response GabrieleC Comments: 3 Reply 15 hours ago by Sergey C.
1 vote

Facebook login android

Answered Mostafa A. Android Comments: 2 Reply 1 day ago by Mostafa A.
1 vote

Push Notifications publisherId

Answered Odhiambo G. Comments: 4 Reply 1 day ago by Odhiambo G.
1 vote

Retrieving user using Backendless.findById

Answered Rajas K. Comments: 4 Reply 2 days ago by Rajas K.
1 vote

Problems

Push Notifications receiver-device-id returns 0

Not a Problem Odhiambo G. Comments: 3 Reply 1 day ago by Sergey C.
1 vote

Facebook login android

Solved Mostafa A. Android Comments: 2 Reply 1 day ago by Mostafa A.
1 vote

Unable to set Relation in users table (Swift 4)

Solved Renato N. iOS Comments: 3 Reply 1 day ago by Olga D.
1 vote

Business Logic Deployment Size Issue

Solved John V. Server Code Comments: 7 Reply 1 day ago by Mark P.
1 vote

Codeless: Blocks gone again!

Waiting for user's response Jonas E. Comments: 17 Reply 4 days ago by Vladimir U.
1 vote

Ideas

REST api to support schema creation

Completed Phil A. Comments: 6 Reply 1 month ago by Sergey C.
1 vote

User defined enum type in codeless

In Progress Jonas E. Comments: 1 Reply 1 month ago by Sergey K.
1 vote

Embeddable Apps

Need Answer Rod G. Comments: 5 Reply 1 month ago by Rod G.
1 vote

Automate the promotion of environments.

Need Answer Terry D. Comments: 1 Reply 2 months ago by Mark P.
1 vote

Add relation - UX improvements

Completed Victor K. Data Service Comments: 5 Reply 1 month ago by Victor K.
1 vote

Thanks

Support

Need Answer Rhonwen v. Comments: 1 Reply 1 month ago by Oleg V.
1 vote

A special Thank You to Backendless Team

Ps J. Comments: 1 Reply 2 months ago by Timur K.
3 votes

Happy new year!

Jerry 10 months ago No Comments
4 votes

App Released !

Alfredo S. Comments: 2 Reply 1 year ago by Alfredo S.
5 votes

Stickers Post

Telmo C. Comments: 1 Reply 1 year ago by Mark P.
1 vote