Backendless Support

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. We are happy to assist you and our goal is to resolve reported problems as fast as possible. Please follow the rules below to help us help you in the most efficient manner:

  • When submitting a support incident, please be as detailed as possible. 
  • If the problem is related to an API, make sure to include a code sample demonstrating the problem.  
  • Do not post full code listings, we cannot study everyone's code, instead, try to come up with a sample which reproduces the problem.
  • For any licensing, pricing and general sales related issues/questions, contact the sales department at

For more details see Backendless Support Policy.

We are also on Slack. Join the conversation at:



2 Depth Where Clause

Answered Nevin J. Comments: 2 Reply 2 hours ago by Ilya V.
1 vote

codegen failed

Answered Bryon S. Comments: 1 Reply 13 hours ago by Mark P.
1 vote

Export to 4.0 - App ID and Secret

Answered Nevin J. Comments: 1 Reply 14 hours ago by Mark P.
1 vote

AddRelation method cannot be resolved

Answered Isra I. Android Comments: 2 Reply 12 hours ago by Isra I.
1 vote


Question about email substitution strings

Planned Cameron K. Comments: 2 Reply 3 days ago by Cameron K.
1 vote

Searching on the data browser

Known Clement O. Backendless on Windows Comments: 2 Reply 1 week ago by Clement O.
1 vote

Backendless 4.0 beta and .NET support

In Progress Kris P. Windows Phone/.NET Comments: 5 Reply 1 day ago by Kris P.
1 vote

Build "Let's Encrypt" into Backendless

Need Answer Alan B. 2 weeks ago No Comments
2 votes

Advanced SQL query support

Planned Cameron K. Comments: 3 Reply 2 weeks ago by Mark P.
1 vote


Happy new year!

Jerry 3 months ago No Comments
4 votes

App Released !

Alfredo S. Comments: 2 Reply 5 months ago by Alfredo S.
5 votes

Stickers Post

Telmo C. Comments: 1 Reply 5 months ago by Mark P.
1 vote

Drag & Drop Uploads are Awesome!

DinnerDeal 6 months ago No Comments
1 vote

Thank You Backendless Support

Pujan P. 10 months ago No Comments
10 votes