Backendless Support
 

Welcome to Backendless Support! 

We offer support only for official SDKs and APIs published by Backendless. Backendless support is divided into several tiers. The priority tier includes customers with a paid support plan, enterprise customers and users who purchased support packs from Backendless Marketplace. Incidents submitted by the customers and users from this tier have the highest priority and are attended to above anything else. The free tier includes users without any form of commercial support plan or support pack. Support Incidents, questions and bug reports originating from the free tier are worked on by Backendless only when the support queue from the priority tier is cleared and support personnel becomes available. As a result, we cannot guarantee a response or a time window for any support incidents in the free tier. However, we actively monitor all available support channels (this support forum, our Stackoverflow tagtwitter account) and genuinely try to attend to all posts and bug reports.

For more details see Backendless Support Policy.

Problems

Internal server error

Need Answer Lafunder T. 2 hours ago User Service No Comments
1 vote

Data QUERY IOS SWIFT PROBLEM

Solved joey Comments: 1 Reply 4 hours ago by joey
1 vote

Coderunner problem...?

Need Answer JuhaHuh Comments: 1 Reply 5 hours ago by JuhaHuh
1 vote

Questions

How to validate all special character in data table?

Need Answer Andreas C. 4 hours ago No Comments
1 vote

Where are the Java API docs?

Answered Warren G. Comments: 6 Reply 1 day ago by Warren G.
1 vote

Backendless Permissions model and Relation

Answered Yuriy Comments: 3 Reply 1 day ago by Kate M.
1 vote

JS CodeRunner - npm debug error

Answered Vincent G. Comments: 1 Reply 1 day ago by Vitaly V.
1 vote

Ideas

Easier file upload process

In Progress Khalil S. Comments: 2 Reply 3 days ago by Khalil S.
1 vote

Xamarin SDK

Need Answer James D. 5 days ago No Comments
1 vote

JS CBL

Need Answer Superr M. 1 week ago No Comments
1 vote
1 vote

Thanks

Is it just me or is Backendless going very slow today?

Need Answer thomas m. Comments: 1 Reply 1 week ago by Oleg V.
4 votes

Back in full force?

Jeroen D. Comments: 1 Reply 2 weeks ago by Mark P.
1 vote

Thanks

Sandeep K. 2 weeks ago No Comments
1 vote

A Huge Thanks to Team

Purusothaman R. 2 months ago Parse Migration No Comments
4 votes

Thanks for all of your help

Loren 3 months ago No Comments
2 votes