Accidentially added, removed and readded a service

Hi there,

I have booked a second additional service “enhanced script time”, removed it later because I did not really need it. One time additional 20 sec should be enough. But, I think I have done something wrong.

Could you please check and confirm that I have only 20 additional seconds the next month? If I have booked more that one time this service, could you please delete the unnecessary one?

Thank you in advance. Joerg

Hi Jörg,

We’ll be happy to check. Please let us know your application ID.

Regards,
Mark

AppId 66C2DBD4-189A-7377-FF95-915D98235700

Thank you in advance

Hi Jörg, I ensured the component allocation is set to one instance (it was set to two in our billing system). The console still shows 2, but I suspect it is a caching problem. I asked the team to double-check for me.

Regards,
Mark