Account cancelled, how do i solve this

Billing
1

Hi I had an email saying that my application will be deleted if i dont go on the site and that the subscription has been cancelled (i think due to a payment error) how can i get this solved asap

2

Hi @Daniel_Cannon ,

Please provide your application ID and ensure that there is enough funds on the credit card associated with the application.

Regards, Andriy

3

Hi Andriy,

The application ID is 9233A1CF-B49B-C654-FFB1-D91B0E1B6600. Ill check the card details are correct

4

Hi @Daniel_Cannon ,

We were unable to reactivate subscription because transaction on your card was declined. Please ensure that associated credit card has enough funds.

Regards, Andriy

5

Hi Andriy,

Ive added a new card. But i cant seem to figure out how to make sure its paid and sorted out. are you able to help

6

Hi @Daniel_Cannon ,

Your subscription was reactivated.

Regards, Andriy