All my app keys have disappeared and getting exception while trying to regenerate !!

General
1

Hi -

Android and other keys of my app have disappeared by themselves - and I am getting exception when I am trying to regenerate the same through admin console.

Please check attached screenshot.

Even through console, Ia m not able to do many operations - like view or change user properties etc.

Please help.

Thanks.

Untitled.png
Untitled.png1425×774 92.2 KB

2

Please copy/paste your APP id here (as text). Also, please post the text of the internal error id.

Thanks,
Mark

3

App Id : 09667F8B-98A7-E6B9-FFEB-B2B6EE831A00

Internal server error with Id 3B15900D-EA46-F563-FF15-FF449D88F400

4

Aditya,

Do you recall when was the last time it worked for you?

Mark

5

Cant be accurate - but definitely in last 3-6 days.

6

Based on my memory - and some help from your ‘analytics’ section in admin console - it definitely worked fine on 12th May - and may be worked fine on 14th May too - but I didn’t do anything after that - until yesterday, when I realized that its not working.

7

It should be good now. Please try again.

Mark

8

Its fine now - thanks for immediate response !!