Oops. An internal error [371b76b8881684143d5ac55774667e75] has occurred. We are working on it. Please try again later
What’s the timeline for fix?
Problem description
Describe what you did in console that led to the error. Please provide a description of what actually happens. Be descriptive: “it doesn’t work” does not describe what the behavior actually is. This will help us with reproducing the problem.
Steps to reproduce
Please describe steps to reproduce starting from the first action.
You can remove it, but we would like to know what part of this page caused the whole UI not to work for us. We don’t want this to happen, it’s not good for our productivity.
Дякую!
I have removed the copy page, so everything should work correctly now. The issue occurred because, for some reason, the configuration file for this page was deleted.
Do we have access to the config files on our end to delete them? On another question, our group spent time making pages in a working container, are we able to move/copy/template those in anyway to the now working container? I have been looking and seems this is not possible?
Thanks.
Yes, you have access to all the files created/used by UI Builder. To access the files, navigate to the Files section in the Backendless Console. In the root directory, you will find the ui-builder folder. This is the folder where all your UI containers are located (they will be in the /ui-builder/containers directory). When you navigate into a directory of your UI container, you will find the pages directory. Every page in your UI container will also have its own directory. To copy a page from one container into another, you will need to copy the directory of your page and paste it in pages directory of another container.
It is recommended that you create a zip backup of everything before you proceed in case you need to revert the changes. You can also create a zip backup in the Backendless Console.
