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Analytics users values is always 0 except registered users

I saw : Analytics-Users
so i checked my analytics and found that active, new and returning users values are 0 even in the past 30 days .
note:
*in front end in backendless sdk the app is in development not in production
*alot of users made one api call
*there is a new users that access my app for the first time
*also there is users that access my app multiple time

1 Like

Hello, @adel_kasno

Thank you for the report. We apologize for the inconvenience.
The internal ticket BKNDLSS-22050 is created, we will let you know about solution.

Regards,
Inna

Hello @adel_kasno

We’ve just updated cloud servers with a fix for the issue you described above. Could you kindly let us know whether fix works for you well?

Regards,
Inna