API Service Timeout

I’m using a custom API Service in my app, and when I’m using it, I get a timeout error:


(FAULT = '14005' [Service invocation failed by timeout] <Service invocation failed by timeout> )


This API is meant to receive an array of objects (with one relationship, containing another related object) to be saved to the backend.
I can see in the console that some of objects have been saved, but not all of them. In fact, one of the related objects doesn’t have a the “child-of” field set, while all the other do have it properly set.
I have seen in other questions and a blog post, that the default timeout is of 3600 sec, but fault response from server happens very few seconds later.
In my console I haven’t enabled Session Timeout. Do I need to enable this for the 3600 sec to be applied?
What else could I be doing wrong?
Thanks!

We are currently working on a problem causing general slow down of the service. We hope to have it fixed this week. It is causing the behavior you’re experiencing. The timeout the error mentions is on our side, not related to anything that you’d be able to control.

Regards,
Mark

Is there any way in which we can keep up with the updates on this issue?

Could you try again?. It should be much better now.

Yes, now is working perfectly. Thanks!

I’ve just started seeing this same issue today (in the past hour or so).

We had a kind of regression in the last release, it has just been rolled back.
Have your code stopped receiving timeouts now?

It seems better, yes, thanks

I get this message now

Service invocation failed by timeout

Hi Hossam,

Please create a dedicated topic so that we could investigate your issue separately. But note that currently we don’t see any problems with service invocations, so we would need a self-contained sample from you to reproduce your issue.