Ou App crashed and when we investigated the database on Backendless we notice that some tables have just gone. The whole table, not just some records. And we still have some warnings…
Please let us know the names of the tables which are gone?
3 Tables were missing, FAQ, Orders and Basket. Now its being restored… all right.
Thanks
Is the problem resolved then?
Hi guys, today I started to get error 400 on facebook login. When I went to Backendless dashboard to check again I got lots of errors on my account. Any help here, please?
*Some tables are missing.
AppID: 9CA9AA41-6892-4A1E-FFB5-95DEAF5A4A00
Hi Marcio,
We had to switch to an older data cluster while the main one is recovering. As soon as the recovery process is done, the data will be synchronized and you will see the missing tables again. I apologize for the inconvenience this is causing you. We are working hard on getting it back to the original state.
Regards,
Mark
Hi Guys, any news about the recovering process? Any estimative?
Regards;
Hi Marcio,
It is progressing. If everything goes well, should be another 4 hours or so.
Regards,
Mark
Hi Marcio,
your data has been recovered, could you confirm it please
Yes Vladimir, seems to be all back in place now… thanks for letting me know.
Kind Regards