App deleted or invisible

General
1

Hello,

i have an issue to access my app.

Application ID

878D8DB0-E814-3B04-FFCB-374DE9096100 (Application Name: SAMPLING_TOOLS_ROEULX.).

Expected Behavior

  1. access to my app: https://sportymoon.backendless.app/api/files/web/Sampling_Tools/index.html
  2. I see my app in my administration interface.

Actual Behavior

  1. this link does not work anymore: https://sportymoon.backendless.app/api/files/web/Sampling_Tools/index.html
  2. I can’t find my app in my administration interface.

I just received an invoice for my app, but I don’t see it. (fri. 10 feb 2023. 20:21)

thank you for your help.

2

Is your application in the European hosting zone?

Regards,
Mark

1 Like
3

Yes!

and I just saw the information. I have to wait for the server to come back after an attack.

4

It should be accessible by tomorrow morning (Europe time) or sooner.

5

The EU cluster is back. Please login to console and let us know if you experience any issues.

Regards,
Mark