Application Plan and Billing Details

Bug
1

Hi,

I have two applications and I am facing the below error on the Billing page.

Application ID: D6A48049-5336-470D-8A65-A38826AFB907
Error UID: 0fd6e3b6-fd4a-4010-8884-4846aef9a4da

Internal Server Error with ID billing:0fd6e3b6-fd4a-4010-8884-4846aef9a4da. The development team is already aware of this fault and is working on a fix.

I am facing the above error in the application E4EE1C33-B133-4862-ABD0-9EC9EEB54D19 as well.

I would like to know if we are on the Scale Variable plan currently. If not, we would like to upgrade to the variable plan.

Please help.

2

@Nikita_Fedorishchev @Volodymyr_Ialovyi Could you please look into this? We are blocked from progressing in our development.

3

Hello @Harshini_Kanukuntla

Welcome to our community and thank you for trying out Backendless.

Yes, I will now look into what could be the reason.

Regards,
Volodymyr

4

Thank you @Volodymyr_Ialovyi !!!

5

The issue has been fixed, please check if it works for you.

Regards,
Volodymyr

6

Thank you @Volodymyr_Ialovyi !! Appreciate your help.