Application was deleted

General
1

Hi all!

My application (which was on the EU Cluster) got deleted. Can someone help me with this? I wasn’t logged in for a few weeks due to vacation/sickness and after logging in now, my application is not available anymore. What happened?

Thank you.

2

Hello @Sascha_Neumann,

Your app was deleted because of inactivity.
You should have received the notification email 3 times (on day 15, on day 30 and before the app deletion).

CRITICAL NOTIFICATION

Hello Sascha Neumann

Your application Urlaubsplaner (ID: D416E45F-EA9E-990D-FFBF-1CC7C61B6500) has been deleted because it had been inactive for 36 days.
Our policy is to remove applications without any developer/API activity for 30 days.

Thank you,
the Backendless team

Regards,
Olha

3

You are right, I just checked and your Emails all landed in Spam (I do not know why)…is there anything you can do to help me?

4

We can restore your app, it will cost 200$.

The card that was tied to the app with the subscription should have at least 200$, we will charge it and then restore the app.

Please let us know if you’d like to proceed.

5

Oh wow…that is too much. Thank you but will look for another option on the market