Hi guys, what is happening with Backendless service? Over several months time that we are using Backendless, we keep experiencing “Bad Gateway”, “Can’t login” etc. issues sporadically and it really hurts the quality of the services you provide.
I don’t know when it happens exactly, but it happened again a few minutes ago: API calls stopped working, I started receiving 502 Bad Gateway calls all around. I was not able to login to the backendless console as well ( https://develop.backendless.com/ ). Maybe it’s when an update is being released or something?
It usually happens for a few minutes only, and https://status.backendless.com/ showed all is well. Things like these, unfortunately, affect our production project and it sometimes happens at the worst possible times (when showcasing our product, important meetings, etc.) Do you guys have any idea why that is?
I had this ‘502 Bad Gateway’ error using the URL: https://api.backendless.com/92E6BE6B-8DE1-D74E-FFC3-F1B602528600/5609FD4A-C2D6-B02B-FF92-C3A2F042C800/change_password/9398E0CB-A131-6F8A-FF98-6F8ECAED4300
Also, I encountered the following error when querying data from the Backendless DB (we’re on Backendless JS 5.8.6 library version at the moment)
Ran into an error: { Error: No connection with server
at new ResponseError (/Users/.../node_modules/backendless-request/lib/index.js:42:116)
at checkStatus (/Users/.../node_modules/backendless-request/lib/index.js:237:9)
at process._tickCallback (internal/process/next_tick.js:68:7)
message: 'No connection with server',
code: undefined,
status: 502,
headers:
{ server: 'nginx',
date: 'Thu, 06 Aug 2020 09:12:12 GMT',
'content-type': 'text/html; charset=utf-8',
'content-length': '150',
connection: 'close',
'strict-transport-security': 'max-age=31536000; preload' },
body:
'<html>\r\n<head><title>502 Bad Gateway</title></head>\r\n<body>\r\n<center><h1>502 Bad Gateway</h1></center>\r\n<hr><center>nginx</center>\r\n</body>\r\n</html>\r\n' }