Backendless banner (free plan) often cannot be removed

Bug
1

Not 100% reproducible :grimacing: but for me about 50% of the time the banner which can normally be dismissed after page load will not be dismissed. Very annoying as I want to test components underneath.

Console error says:

Uncaught DOMException: Failed to execute 'removeChild' on 'Node': The node to be removed is not a child of this node.
    at HTMLBodyElement.removeChild
2

Hello @Alex_Klein

We investigate the problem and once we find the steps, we create an internal ticket to solve the problems.

Regards,
Inna

3

I tried to reproduce your problem, but in my case the banner always closed without errors.
That’s why I need more information:

  • In which browser are you encountering the problem
  • Specify the page of your application where the problem is reproduced.

Regards,
Inna

4

Hi Inna, I’m using the latest Chrome, and this issue happens on all pages/previews. But it only happens sometimes, I suspect might be related to my internet speed (right now I cannot reproduce as speed is good). I was hoping the error message I pasted above would give your team insight…

5

Hi @Alex_Klein

Thanks for the report!
I created a ticket BKNDLSS-31689 to investigate the issue and we will let’s your here about any result

Regards,
Vlad

1 Like
6

Hello @Alex_Klein

We’ve just updated cloud servers with a fix for the issue you described above. Could you kindly let us know whether fix works for you well?

Regards,
Inna

1 Like
7

seems to be fixed, not happening anymore :grinning: