Blocked app

Hi,

I have one application build with the Backendless service. However, I was developing a update of this application but I used the same API keys, not knowing this would result in all my API calls of the current live application to be blocked and now require super scaling. I stopped using the keys in multiple apps now but there is nowhere written how to unblock the app except upgrading my plan. Since I only have 1 application remaining I don’t have any reason to upgrade.

How can I resolve this issue?

Kind regards.

Hi @Birger_Huysmans1

The app is blocked for 24 hours after it reaches SuperScaling limit. Your app should be unblocked in around 8 hours.

Best Regards,
Maksym

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