business logic working on debug but not on production

General
1

Hi, I have a custom business logic which is supposed to be triggered after an insert operation in a given table. After insert, it checks is the just added record has a filed with a specific value and, in that, case updates the user.

It works perfectly in when the script in in debug mode, but it does not work when it is in production.
I know that there is a 5 seconds executions limits, but I think it’s not possible that a record read and update takes more than that

2

Hi Simone,
Please share your app ID and also provide some test request with expected results so that we could reproduce the problem.

3

application id: “53D90AB4-154F-B2F1-FF25-F32F40003300”

TEST: make a post request to “order” table with the following payload

{
“coupon”:“APP_ARR2017”
}

EXPECTED RESULT: the field “couponConsumed” in the user table for the user who made the order should become true

ACTUAL RESULT IN PRODUCTION: the field “couponConsumed” in the user table for the user who made the order if false

ACTUAL RESULT IN DEBUG: the field “couponConsumed” in the user table for the user who made the order if true

4

Do you have any logs inside of your handler? Try adding them and see whether it’s launched and if yes, where it stops.

5

I have many console.log() calls in the script, and in debug I can see all of them

6

How can I see logs for production scripts?

7

You should be able to find them in Log Management section, but I see there are no entries there. Have you tried redeploying the handler? Also, do other handlers execute as expected?

8

the handler actually is invoked, but is not fully executed. It should send an email, and eventually update the user object. But it just sends the email.

I don’t know what you mean for the log that should be present in log managment, what does it mean?

9

I think you should change your console.log statements to Backendless Logging API in order to see the logs.

10

where should I see the logs after that?

11

At Manage -> Log Management tab.

12

Hi, I am using this Backendless.Logging.setLogReportingPolicy(0, 1); to write immediately the logs for a fast debugging, but the logs take time to appear, what am I doing wrong?

13

How much time? The process is never real-time, “write immediately” means that the task to write the logs is launched immediately, but it’s still asynchronous.

14

How long does it approximatelly takes?

15

A couple of minutes max, I think. Usually a few seconds.

16

is it a good practice to delete the log file if I want to start from a clean log or does it create problems?

17

Sure, you may delete it anytime, it will be recreated once new logs come in.

18

I just noticed a strange log during debug: Integrity violation. Unknown event id: [32767]

What does it mean?

19

Does it come from server or CodeRunner?

20

code runner