I have been investigating Backendless as a possibility for my backend app needs. But I can’t figure out how I could open a deep link from an email or an SMS and run cloud code. Any ideas?
Example. An email says provide feedback and there is a button for helpful and a button for not helpful. Let’s say a user taps a button in the email, how would I run cloud code to record the result?
Thanks
Hi @Michael_Wildermuth
Welcome to our community and thank you for trying out Backendless.
You should create email template - [Email Templates - Backendless REST API Documentation] - with buttons. Than you should create a Backendless service which store the result of choose. Than button should be pointed to the service. [Creating API Service - Backendless Codeless Development Guide]
Regards,
Viktor
Thanks for the reply. What kind of integration does Backendless support to get a text message to call a Backendless API Service? Is this something I can accomplish using zapier or twillo integration?
Hello @Michael_Wildermuth
In order to get some inputs from your customers, I can recommend you to consider our UI-Builder.
So your flow can look like this:
- in an email template you have a button and on clicking, on the button, you open a UI-Builder page with a form to collect data from your customers
- on submitting the form you send data to an API Service or directly to a DataTable
Regards, Vlad