Cannot configure Image Processor API Service

Jorg_Beyer · September 30, 2022, 8:58am

After the installation of the ImageProcessor following your guide I need to configure the Service. But the Gear is not enabled. Any idea?

Inna_Shkolnaya · September 30, 2022, 9:08am

Hello @Jorg_Beyer

We apologize for the inconvenience. I have created an internal ticket BKNDLSS-29952. We will let you know when the fix is available.

Regards,
Inna

mark-piller · September 30, 2022, 2:14pm

Hi Jörg,

The problem has been resolved (again ). Please reinstall the service and now it should be good for sure.

Regards,
Mark

Jorg_Beyer · September 30, 2022, 2:22pm

Hi Mark,

thank you. Where do I find the folder in the Files Section?

Best, Joerg

mark-piller · September 30, 2022, 2:27pm

It is a folder you designate. Create a new folder and reference it during (or after) the installation

Jorg_Beyer · September 30, 2022, 4:45pm

That is what I have expected, but I cannot see it in the file browser. Any idea?

mark-piller · September 30, 2022, 4:50pm

Could you please clarify what exactly you cannot see in the file browser?

Jorg_Beyer · September 30, 2022, 4:52pm

Sure. I named the folder in the configuration images, and I would expect a folder in the Files Browser with the same name in the root directory. But it is not there.

Jorg_Beyer · September 30, 2022, 5:00pm

I guess I understand - the directory will be created after the first call of the API service. Now it is there.